We checked into our room and discovered the refrigerator did not work. We were moved to another room without delay. The room was comfortable and the staff was friendly . Thank you to Nida for taking great care of us.More
We checked into our room and discovered the refrigerator did not work. We were moved to another room without delay. The room was comfortable and the staff was friendly . Thank you to Nida for taking great care of us.MoreShow less
It's so good to hear that Nida took very good care of you on your stay with us. I do apologize for the inconvience that moving rooms might have caused you. We do try to pride ourselves on great customer service and I'm happy that Nida fulfilled that. We welcome you to stay with us again on your next visit to Colorado Springs!
"Will" checked us in and was superb in his customer service & communication. The best we have seen in a long time. He addressed me as a Choice Privileges Elite member and offered a gift bag (actually they were out of them .... no big deal). Room was clean, beds were comfortable, there was good lighting, and heater/fan controls operated like we prefer. The 2 workers at breakfast were diligent in keeping food items supplied and tables cleared. The only negative was that the striker plate on our room door frame was missing. I notified "Will" and the morning check-out person. The missing plate made the door quite noisy to close.
I am sorry to hear that you didn't get your goodie bag for being a Choice Elite Member. We are happy to hear that you enjoyed your stay with minus the missing plate on the door. We here at Comfort Inn South do apologize for that inconvience. I'm glad Will made your check in and stay smooth. We look forward to having you stay with us the next time your in Colorado Springs.
They Make you feel at home and they are up to par on customer service will at the front desk the evening guy is so nice and puts a smile on your face I stayed there a couple of times and will retrun on the way back home
We loved having you stay with us and look forward to having you stay with us again. Let us know when you will be back and we would gladly put Will there that night to Check you in!
Everything was good, staff was very helpful . Desk staff was very helpful and accommodating especially a young lady named Nania.( I don't think that was the exact way her name was spelled) We needed to check in early and the 2 rooms weren't ready yet so she took my cell number and called me as soon as they were.We stayed there 2 nights, and when she was on duty she would always give us a gracious greeting. As an employer, myself, I was really impressed how she took her job so seriously.
It's great to hear that Nida was very helpful with you and tried her best to accomadate you the best she could. She is a wonderful front desk agent and is always trying to help the guests in anyway. We thank you for your stay with us and hope to have you again in the future!
My husband and I stayed at Comfort Inn March 6-12,2014, trying to find a location to relocate from Illinois. We loved the area, the staff was very helpful and professional. The staff also recommended good places to eat and have drinks. It was a very pleasant stay. Our room was clean and comfortable. When we return to Springs we will stay again. Thanks again to all of the staff and for a great stay.
We are so happy you enjoyed your stay with us here at Comfort Inn South! We look forward to having you stay with us again soon. The staff helping you with restaurants and things nearby is always a plus. Here we try to pride ourselves on helping our guests achieve the best possible stay.