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“Basics good everything else poor”

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Super 8 Colorado Springs Airport
Ranked #75 of 105 Hotels in Colorado Springs
San Jose, CA
Level 3 Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Basics good everything else poor”
Reviewed September 28, 2013

Stayed here for a few nights. Let me start by saying that the basic room was fine for the price. Not noisy, hot shower, and the bed was fine. But outside the room, management shows an indifference. No Internet the first 2 days and spotty afterwards. Forget downloading a movie. Breakfast was basic coffee juice toast muffins plus waffles. That would have been okay except EVERY morning they had run out of multiple items. Milk, coffee, waffle mix, utensils - at least one of them and usually several. It took them 15+ minutes to refill one item. Then you'd have to remind them of the other item(s) missing and wait. I stopped even trying but my husband kept going and entertaining me with the current morning's outcome. We also had to wait 15 minutes on checking in to have our card go through. That was a first. Also some loitering by the entrance. Maybe the front desk's boyfriend. I need wireless and the level of service was abissmal so we'll try a different hotel next time.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank boomerang888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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364 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Chandler
1 review
Reviewed September 15, 2013

The first desk clerk denied our stay because we had a pet. Your web site indicates you are 'pet friendly'. In my case, I was denied the accessable room because pets are not allowed in this room. Luckily, your clerk shift changed, and the new clerk allowed us to stay. This is a very discriminitory policy - handicapped persons are not allowed 'pets'!!!!!!!



  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank Lawrence S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wichita Falls
Level 4 Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed August 27, 2013

Friendliest staff ever, but they don't have much to work with. First room, tv tube going out, second room, wifi won't make up there, third room, a/c doesn't work. In my fourth room and hoping for the best.

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  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Colorado Springs Airport

Property: Super 8 Colorado Springs Airport
Address: 1790 Aeroplaza Dr, Colorado Springs, CO 80916-3801
Phone Number:
Location: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #75 of 105 Hotels in Colorado Springs
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Colorado Springs Airport 2*
Number of rooms: 42
Reservation Options:
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Also Known As:
Super 8 Colorado Springs Airport Hotel Colorado Springs
Colorado Springs Super Eight
Colorado Springs Super 8

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