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“poor working staff”

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Travelodge Colorado Springs
Ranked #88 of 105 Hotels in Colorado Springs
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950 reviews from our community

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  • Location
  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
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Montrose, Colorado
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 23, 2014

I should've read the reviews here on tripadvisor before booking a room at this motel. Expedia gave it a decent rating and I was looking for a good deal close to attractions: zoo, cog railway, Cave of the Winds, etc. At $78/night, this place didn't sound so bad. We should've walked away the moment we saw the front desk and front desk staff. Messy front office, dirty counters, carpets (food crumbs everywhere) and the general appearance was sub-par. Nevertheless, I gave them the benefit of the doubt and we checked in and received our room key. We parked at the back of the hotel since our room was on the backside. The door leading into the building was unlocked, not a good sign. The carpets and walls in the "foyer" area were filthy dirty and scarred up. The hallways were dirty and smelled like must/mold/sweat. We opened the door to our room and were greeted, once again, by dirty (food crumbs, etc) and worn carpet and bedsheets with stains on them. Upon inspecting the bathroom, we found hair in the tub, on the walls outside of the tub and in the sink. The counter that the sink was on was broken and barely hanging on. The furniture in the room was old, worn and scratched up, badly. When we went down to complain, the manager said, "That room was just cleaned, what was wrong?" I replied that if this was how they cleaned their rooms, I for sure wasn't staying and demanded a refund. Since we booked through Expedia, I called them up and was promptly issued a refund. I returned the key to the front desk and informed them that we would not be staying and that I would be leaving negative feedback. Another couple, who were checking in as we were leaving, heard the conversation, and also said they would be leaving and getting a refund. I want to say, I did not have high expectations for this motel due to the price, but it could have at least been clean!

Room Tip: Just don't stay here, period!
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  • Stayed July 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Laura M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 21, 2014

Stayed there last weekend, staff was VERY accommodating! Came in after the flooding in Manitou Springs and asked for a late check out due to the Cliff Dwellings being shut down for mud clean up and was granted my request. Breakfast was good, room was nice and clean, price was right and location was great! Would stay again on our next visit.

  • Stayed July 2014, traveled with family
    • Value
    • Rooms
    • Service
Thank Marie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 5 Contributor
73 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed July 19, 2014

Spent a night here with family.the place needs upgrading filthy carpet in halls pool has a very strong smell of clohrine. breakfast was ok,free wifi.staff was friendly and informative. the rate was good.

  • Stayed July 2014, traveled with family
    • Value
    • Sleep Quality
    • Service
Thank UsaHawkeye44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Travelodge Colorado Springs

Property: Travelodge Colorado Springs
Address: 2625 Ore Mill Rd, Colorado Springs, CO 80904-3158
Phone Number:
Location: United States > Colorado > El Paso County > Colorado Springs
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #88 of 105 Hotels in Colorado Springs
Price Range (Based on Average Rates): $
Hotel Class:2 star — Travelodge Colorado Springs 2*
Number of rooms: 50
Official Description (provided by the hotel):
Recently Renovated in 2011Newly Remodeled, Close To Manitou Springs, Garden of the Gods and Seven FallsGet high on adventure on your Rocky Mountain getaway at Travelodge Colorado Springs hotel. Only a few miles from world-famous natural attractions, our Colorado Springs hotel near Seven Falls is the perfect spot to reach exciting hotspots like Manitou Springs, Garden of the Gods and Cave of the Winds in just minutes. All of our non-smoking rooms come equipped with a microwave and refrigerator for your convenience. Before heading out on adventure, kick your day into gear with free Bear and Bites continental breakfast, then catch up on email using free Wi-Fi Internet access. Plunge into our heated outdoor pool or work up a sweat in our fitness center before dinner. Handicapped-accessible rooms and Jacuzzi suites are available at our pet-friendly Colorado Springs hotel. ... more   less 
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Also Known As:
Travelodge Colorado Springs Hotel Colorado Springs
Travel Lodge Colorado Springs
Colorado Springs Travel Lodge
Colorado Springs Travelodge

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