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“My kids loved the pool” 4 of 5 bubbles
Review of Comfort Suites Colorado Springs

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Comfort Suites Colorado Springs
Ranked #61 of 105 Hotels in Colorado Springs
Provo, Utah, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“My kids loved the pool”
4 of 5 bubbles Reviewed October 7, 2012 via mobile

I really liked the King Suite...however I was told that if I paid $10 more I would get a newly remodeled room...if by newly remodeled they meant they painted a wall and got newer furniture then ok. But honestly the room was still 80's "tastic". I wouldn't pay the extra again. I really liked the spaciousness of the rooms and the kitchenette. My kids loved the pools! The water slide was a hit. Breakfast was nothing special. I did love the convenience of being able to walk to the mall and having restaurants super close.

Stayed September 2012, traveled with family
Helpful?
1 Thank Kim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerCOS, Guest Relations at Comfort Suites Colorado Springs, responded to this review, October 9, 2012
Dear Guest,
Thank you for taking time to write us. I apologize that you found our room outdated, but glad to hear that the room was spacious and the kinds enjoyed the waterslide. Thank you for your time and hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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207 reviews from our community

Traveler rating
    55
    52
    42
    31
    27
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Any
English first
Tucson
Level Contributor
171 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 bubbles Reviewed September 25, 2012

Picked the Comfort Suites brand based on our experience with the Comfort Suites brand when we had an unexpected night in Colorado Springs.

While not totally a disappointment, it was one of the more worn and outdated Comfort Suites we've stayed at. Took three rooms to please my wife who was in need of an afternoon nap from our trip. In the first two rooms the curtains weren't working properly so wouldn't close completely.

The stay was quiet and the bed good. Internet fast so we got our work done before leaving in the morning.

The water slide looked fun for kids but overall we would rate this average or a little below.

Room Tip: This hotel is on a clover-leaf internet exchange. Ask for a room with minimum traffic noise. First f...
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  • Stayed September 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank tbrown6220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerCOS, Guest Relations at Comfort Suites Colorado Springs, responded to this review, October 9, 2012
Dear Guest,
Thank you for your time in reviewing our property. It is through feedback that we constantly thrive to improve ourselves. I apologize that you found our hotel outdated. You'll be glad to know that we are in the process of upgrading our hotel (for example, a brand new fitness center). I'm glad you found the right room to rest and the kinds found the waterslide enjoyable. We hope you'll choose Comfort Suites when your travels bring you back to Colorado Springs. Thank you again and have a good day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Valdosta, Georgia
1 review
5 of 5 bubbles Reviewed August 20, 2012

This hotel was great, it definitely exceeded my expectations. From check-in to check-out my family and I had a great time, we loved the courtesy of the staff, the quietness of the hotel throughout the day and night allowing us to have a great nights sleep. The rooms were also very nice, they had good sized beds allowing us to sleep comfortably with nice pillows and clean sheets. The kids also loved the pool whcih had a slide! It was a great time. .We also ate at there breakfast the next morning which was excellent as well, they had blueberry pancakes that my kids loved, and it was a good way to start the morning. Overall I would recommend this hotel to anyone trying to have a peaceful nights sleep at a hotel that has all the right amenities, and a great staff.

  • Stayed July 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank FalconsFan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerCOS, Manager at Comfort Suites Colorado Springs, responded to this review, August 29, 2012
Dear Guest,
Thank you for your kind comments regarding your stay at our hotel. Our employees are our best assets and they do a great job at taking care of our guests. I'm glad you found our facilities to be to your liking. Please come and see us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed August 16, 2012

Third floor room had bed bugs today. Left right away! Be cautious. I know it's not their fault but be sure they hired a pro to clean the place before staying! They did good at finding us a new hotel but it took a few hours out of our trip

  • Stayed August 2012
    • 1 of 5 bubbles
      Cleanliness
Helpful?
3 Thank Fireman268
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Queen Creek, Arizona
Level Contributor
427 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
4 of 5 bubbles Reviewed July 29, 2012

When we arrived at this location, we were told that our room included a handi-cap accessible shower. I said that we were o.k. to change and the agent at the desk said that since we had booked the last room in our price range, that's all they had left. That was fine. There were a lot of families there - but happily our room (which was on the first floor) was quiet and we got a great night's sleep. Our room also had a "sitting area" with a couch and desk. That was a bonus because area of the room where the bed was located was away from the hallway.

We did take note that this location has exceptionally nice towels, average bedding and pretty good pillows. The quality of the mattress in our room was excellent.

This location boasts of an indoor-outdoor pool with a slide and it seemed like everyone we saw in the lobby had a swimsuit on, so I get the idea that this is a well-known and popular place for families to stay.

The complimentary breakfast at this location is adequate, with the usual choices - including waffles, sausage and eggs, cold cereal, muffin and other breakfast bread choices, yogurt, fresh fruit and hard-boiled eggs; as well as juice, milk and coffee.

The staff was friendly.

There is a Walmart close by, if you need. Also there is a mall, but it was about 1/2 vacant. Lots of popular restaurants very close by. Very easy access from the freeway, too.

Room Tip: There are no rooms on the lobby level; the first floor is a short flight of stairs up to the next le...
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  • Stayed July 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank lifeisverygood2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerCOS, Owner at Comfort Suites Colorado Springs, responded to this review, August 5, 2012
Dear Guest,
Thank you for writing us. I'm glad and delighted to hear about your recent stay with us. Thank you for your kind words regarding our terries and linens. Our laundry staff as well as housekeeping does an exceptional job at making sure the towels are fresh and clean. Thank you again and hope to see you again when you come back to Colorado Springs.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Worth, Texas
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 bubbles Reviewed July 23, 2012

We set up for vaction and reserved a suite when we arrived the suite looked like a
football team had worked the room over. The food was worthless and the safety rails on
the pool were falling off. I will say after much discussion and trying to get the Mgr. to
do the right thing we did get 2 singles that for the most part were fit for humans to
exist in. The Corp. Office again after much discussion and having picture evidence of the
room and their money back policy sign did refund our money. But let's face it this is
just another BAD Hotel. The savings are not worth it, stay to a Hilton chain or
other completely proven run chain for clean and reliable living conditions.

  • Stayed August 2011, traveled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Quirt_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerCOS, Owner at Comfort Suites Colorado Springs, responded to this review, August 5, 2012
Dear Guest,
Thank you for your review about our hotel. Sorry to hear of your experience. We've taken necessary steps to correct the issues you mentioned. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Snellville, Georgia
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed July 23, 2012

Would not recommend - broken hideabed sofa, loose plumbing & electrical, pool & breakfast shared with EconoLodge next door, pizza, alcohol, smoking pool side, poor management

Room Tip: Don't believe everything you see in the pretty pictures.
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  • Stayed June 2012, traveled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank MJ M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerCOS, Owner at Comfort Suites Colorado Springs, responded to this review, August 5, 2012
Dear Guest,
Thank you for time to write a review about our hotel. I deeply regret the experience you had at our hotel. Sorry to hear of the broken items. This is not a typical stay a guest of ours would experience. I hope that you give us a second chance when your travels bring you back to Colorado Springs. Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Colorado Springs

Property: Comfort Suites Colorado Springs
Address: 1055 Kelly Johnson Blvd, Colorado Springs, CO 80920-3926
Phone Number:
Location: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #61 of 105 Hotels in Colorado Springs
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Colorado Springs 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
The Comfort Suites hotel offers moderate rates and a convenient location in Colorado Springs. With comfortable, reasonably priced accommodations, a wide range of family friendly features and extra amenities designed to please both vacation and business travelers, Comfort Suites is the perfect hotel for your next family vacation, weekend getaway or business trip in Colorado Springs. ... more   less 
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Also Known As:
Comfort Suites Colorado Springs Hotel Colorado Springs
Colorado Springs Comfort Suites

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