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“Satisfied; good location”

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Best Western Executive Inn & Suites
Ranked #12 of 103 Hotels in Colorado Springs
Certificate of Excellence
Reviewed November 7, 2013

While the motel was difficult to find, other than noisy plumbing, the room was good as was the breakfasts. For our purpose, visiting Ghost Town and Cave of the Winds, the location was a good one, as well as its location for the restaurants we wanted to go to. The proprietor was always friendly and helpful.

  • Stayed: October 2013, traveled as a couple
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Review collected in partnership with Best Western
Thank RoadrunnerBC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoserN, Front Office Manager at Best Western Executive Inn & Suites, responded to this reviewResponded November 12, 2013

Dear Irv_13,

Thank you for taking the time to leave our property a review based on you recent stay.
I am glad to hear that you and your family enjoyed our property, the resturaunts arounds us, the Ghost Town and The Cave Of The Winds.

I will look into our plumbing to see if we can pin point why it is so loud.

We hope to see you again soon!!

Amanda Walters
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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574 - 580 of 696 reviews

Reviewed November 6, 2013

The reception staff was friendly and processed my check-in and check-out quickly. The room was clean and I was pleasantly surprised that given the proximity to I-25 the room was quiet. Breakfast was a bit chaotic as there were several young soccer players and their families at the facility, but food was plentiful and there was a nice alternative (for adults) to eating in the breakfast room - the lobby area where there was a fireplace and a TV. This was probably not my favorite Best Western, but I would definitely stay here again.

Room Tip: Don't fret if your room is on the I-25 side as the hotel was very quiet regardless.
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  • Stayed: October 2013, traveled solo
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1  Thank LindyC46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoserN, Front Office Manager at Best Western Executive Inn & Suites, responded to this reviewResponded November 7, 2013

Dear LindyC46,

Thank you for taking the time to leave a review on our property. We value your feedback and loyalty to our brand.

We are glad to hear that you enjoyed your stay and the atmosphere our staff and property provide.

We hope to see you again soon!

Amanda Walters
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 5, 2013

Very pleasant staff. We were greeted by everyone and they all wished us a great day (front desk clerks, breakfast attendants, and housekeeping). The rooms were nicely decorated and very clean. The bathroom was in good working order, fairly recent fixtures, but had an odor. Good breakfast with real orange juice (not Sunny D). The only funky thing about this motel was getting to it. There is no road signage and Harrison Road looks like a service road running next to Lake Ave. One has to drive through what appears to be a parking lot of the Village Inn Restaurant. Even our GPS was confused.

Room Tip: Don't stay in room 115. It is right across from the service door to the breakfast area and you...
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  • Stayed: November 2013, traveled with family
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1  Thank FrequentTraveler696
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoserN, Front Office Manager at Best Western Executive Inn & Suites, responded to this reviewResponded November 7, 2013

Dear FrequentTraveler696,

On behalf of our entire team, I would like to thank you for taking the time to leave us a review. We greatly appreciate your feedback and use it to implement changes for our guest's in the future.

Thank you for informing us about the "Odor" you had. We have had this issue taken care of.

As for the entrance to our property, I will address this with my bosses to look into options we may have for signage on the frontage road (Harrison).

We hope you come see us again soon!

Amanda Walters
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 4, 2013 via mobile

We stayed here on October 26th for one night, but it was the best night sleep I have had in along time thanks to the very comfortable beds. From check in to breakfast the next morning the staff were very friendly and polite. The only downfall this hotel has is the small dining area for breakfast but the breakfast we had made up for it. I will definately stay here again as well as recommending it to friends and family.

Stayed: October 2013, traveled with family
1  Thank Brender005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoserN, Front Office Manager at Best Western Executive Inn & Suites, responded to this reviewResponded November 5, 2013

Dear Brennder005,

Thank you for taking the time to leave our property a review based on your recent stay. We value all the feedback we recieve and use it to impliment changes for all of our future guest's.

We are getting ready to do some rennovations on our property and hope they will make every guest's experience here better.

We hope you will come see us again soon!!

Amanda Walters
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 2, 2013

Stayed here one night in a smoking room. There is no queen beds, but that really wasn't a problem for us. Everything went smooth, and everyone was helpful. Will stay here again if i am in the springs area.

  • Stayed: October 2013, traveled with friends
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Review collected in partnership with Best Western
1  Thank Jared D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoserN, Front Office Manager at Best Western Executive Inn & Suites, responded to this reviewResponded November 5, 2013

Dear Jared D,

On behalf of our entire team, I would Like to thank you for your review. We greatly appreciate the positive feedback we recieve along with any negative feedback.

If you are ever passing through Colorado Springs again please come back and see us all!

Amanda Walters
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 31, 2013

I was extremely satisfied with this hotel. They offered all the amenities I required. The staff were very nice and very helpful. The breakfast buffet is one of the best around. Also, it is in a great location! My room was clean and the housekeeping staff did a very good job keeping it that way my entire 6 night stay! I had no noise problems even with I25 close by. Checking out was extremely easy. I would definitely stay here again!

  • Stayed: October 2013, traveled on business
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Review collected in partnership with Best Western
1  Thank Terrie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoserN, Front Office Manager at Best Western Executive Inn & Suites, responded to this reviewResponded November 5, 2013

Dear Terrie C,

On behalf of our entire team, I would like to thank you for completeing a review based on your recent stay at our property.

We value your feedback and loyalty to our brand.

Hope to see you again soon!

Amanda Walters
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 31, 2013

This is the third time we have stayed at this hotel. All the employees were extremely friendly and helpful. The rooms were clean and neat, and breakfast was good. The cost of the room was quite reasonable. We will definitely be back.

  • Stayed: October 2013, traveled with family
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Review collected in partnership with Best Western
1  Thank btdtbarb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoserN, Front Office Manager at Best Western Executive Inn & Suites, responded to this reviewResponded November 5, 2013

Dear btdtbarb,

Thank you for taking the time to complete a review based on your recent stay(s) at our property.

We value all the feedback we recieve and use it to impliment changes for our future guest's.

We hope that you will come see us fot the fourth time (and many more).

Amanda Walters
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Executive Inn & Suites

Address: 1440 Harrison Road, Colorado Springs, CO 80905-4002 (Formerly BEST WESTERN Executive Inn & Suites)
Phone Number:
Location: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Business Hotel in Colorado Springs
Price Range: $86 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Executive Inn & Suites 2.5*
Number of rooms: 84
Official Description (provided by the hotel):
With a Colorado Springs location just minutes from the World Arena and the Cheyenne Mountain Zoo, BEST WESTERN Executive Inn & Suites is the perfect choice for business and leisure travelers alike. ... more   less 
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Also Known As:
Best Western Colorado Springs
Colorado Springs Best Western

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