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“Peaceful atrium” 4 of 5 bubbles
Review of Embassy Suites by Hilton Colorado Springs

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Embassy Suites by Hilton Colorado Springs
Ranked #14 of 105 Hotels in Colorado Springs
GreenLeadersBronze level
Atlanta
Level Contributor
343 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
“Peaceful atrium”
4 of 5 bubbles Reviewed May 15, 2014

Embassy Suites Colorado Springs: peaceful atrium lobby with many mature shrubs and trees. A gas fireplace offered a pleasant sitting area. Very helpful desk staff. Excellent cook-to-order breakfast. Only two computers in business office. Another enjoyable stay at an Embassy suites.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MarJan6861
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jzelkin, General Manager at Embassy Suites by Hilton Colorado Springs, responded to this review, May 16, 2014
Dear MarJan6861,

Thank you for posting your comments so that other travelers can read about your stay at the Embassy Suites in Colorado Springs. I was very nice to read how much you enjoyed our amazing atrium, the cozy fireplace, our staff and the cooked to order breakfast. I hope you will consider staying with us again the next time you are in Colorado Springs.

Sincerely,

Jeff Zelkin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,092 reviews from our community

Traveler rating
    464
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    177
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    48
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (155)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Minneapolis, Minnesota
Level Contributor
4 reviews
5 of 5 bubbles Reviewed May 15, 2014

Stayed here for three nights in early May with my wife and young son. Loved the nightly managers reception with free drinks and snacks. Breakfast was good but not great but within my expectations for a hotel breakfast. The room and hotel were clean and comfortable. I never heard our neighbors even though I know the adjacent rooms were occupied. I read some of the reviews before we traveled here that mentioned the hotel being older than some of the competing hotels but I found it to be in really good shape and well maintained. Other hotels in the area are about the same price but here you get a two room suite which provides a lot more room than a standard hotel room. The pool and hot tub are not very big so it was pretty crowded most of the time but I have seen this even at very expensive hotels. I would definitely stay here again.

  • Stayed May 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jbonjovi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jzelkin, General Manager at Embassy Suites by Hilton Colorado Springs, responded to this review, May 16, 2014
Dear jbonjovi,

Thank you for staying with us for three nights in May. I was delighted to read that you loved the nightly reception and found the hotel to be clean and comfortable and well maintained. We look forward to having you stay with us in the future when your travels bring you back to Colorado Springs.

Best regards,

Jeff Zelkin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, District of Columbia, United States
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed May 13, 2014

Embassy Suites area always good. Nice breakfast every day. Great drinks in the evening. Just a few short miles from Garden of the Gods, Manitou, Old Colorado Spgs. I will say we got a Kind size bed that wasn't as comfortable as I would have liked.

Room Tip: Room with a view…..If you decide to get a room with a few, make sure you are on the 3 or 4th floor...
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank FriedaLucy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jzelkin, General Manager at Embassy Suites by Hilton Colorado Springs, responded to this review, May 15, 2014
Dear FriedaLucy,

Thank you for your loyalty to Embassy Suites Hotels. I was glad to read that you enjoyed the breakfast every day and the great drinks at the evening reception nightly. I do apologize for the comfort of your bed, perhaps we can try a different suite for you the next time you return to the hotel.

Best regards,

Jeff Zelkin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Topeka
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed May 12, 2014

We've stayed at this particular hotel about 20 years ago, and actually weren't planning on staying at it this time (we stayed at the Academy Hotel for 1 night only due to the noise of their AC). This hotel is a very nice one. Easy access from the I-25. Not a ton of local restaurants, but they're all within 10 minutes driving time. The rooms are still very nice. Furniture is a bit dated now, but still very adequate. Staff here is all friendly and accommodating.

Only issue we noticed was that the cooks at breakfast weren't treating the lady who was busing tables very nicely. They were treating her kinda rudely. Management needs to look into this one (not a hotel problem... just a staff problem).

Beds are very comfy, towels/linens were very good. Amenities in the bathroom were very good. Not a lot I'd change. I'd definitely recommend the hotel.

Room Tip: The best rooms are at the end of the halls because you wouldn't have anyone constantly walking p...
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  • Stayed May 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JPTinKS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jzelkin, General Manager at Embassy Suites by Hilton Colorado Springs, responded to this review, May 15, 2014
Dear JPTinKs,

Thank you for giving us try after 20 years being away, we appreciate your business and glad that you found the hotel to your liking. I especially appreciate the comments and observations you made about the situation at breakfast, we have addressed this situation with our staff and let them know that such behavior is inappropriate and will not be tolerated.
I truly appreciate your strong recommendation of the hotel to other readers and hope to welcome you back soon.

Best regards,

Jeff Zelkin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 7, 2014

I just love Embassy Suites! This hotel in Colorado Springs was by far the nicest we have stayed in anywhere for the price. The breakfast, the happy hour and the over-all experience are really wonderful memories. What a great place to celebrate a 30th anniversary!

  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Sandra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jzelkin, General Manager at Embassy Suites by Hilton Colorado Springs, responded to this review, May 12, 2014
Dear Sandra C,

Wishing you and your husband a very happy 30th Anniversary! Thank you for taking the time to let other readers know about your experience at our hotel, I sincerely hope you with stay with us again in the future should your travel plans include Colorado Springs.

All my best,

Jeff Zelkin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed May 6, 2014

Flying from Phoenix to Denver for graduation for my Granddaughter from Colorado Pueblo University we chose to stay in Colorado Springs at the Embassy Suites. The front desk staff was excellent and personable with our registration of the 10 rooms that was reserved. The inside corridor has an beautiful view ,rooms clean and spacious, staff very friendly. The breakfast was great and happy hour served its purpose. Other local dining area in walking distance. A short five minute drive will get you to any other store you need, For shoppers mall is with that drive.

  • Stayed May 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Janet H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jzelkin, General Manager at Embassy Suites by Hilton Colorado Springs, responded to this review, May 12, 2014
Dear Janet H,

First and foremost congratulations on your granddaughter’s graduation from Colorado Pueblo University! It was very nice to read that you found our front desk staff to be so friendly and personable. Thank you very much for entrusting us with your business, I sincerely hope that you will consider us again the next time your travels bring you to the Colorado Springs area and that you will recommend us to your friends and family.
Best regards,

Jeff Zelkin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scottsdale, Arizona
1 review
5 of 5 bubbles Reviewed May 4, 2014

We are trying to find an enjoyable route from Scottsdale to Topeka Ks. We finally decided to go up through Santa Fe and into Colorado Springs. This Hotel is wonderful. and Kudos to Misty Kaumatule for treating two weary travelers so kindly upon check in. We were exhausted and our vehicle contained our valuable possessions. Misty and the staff bent over backwards to accomodate us and our little dog. The rooms are wonderful. Everything was perfect. We will see you next time Misty and associates!!

Room Tip: Ask for a bottom floor room.
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rhonda A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jzelkin, General Manager at Embassy Suites by Hilton Colorado Springs, responded to this review, May 5, 2014
Dear Rhonda A,

Thank you for your great review on Trip Advisor! I am so glad your route to Topeka included a stay at our hotel in Colorado Springs. It was so nice to read that Misty and the rest of the staff treated you so kindly upon check in and throughout your stay. We look forward to seeing you again the next time your travels bring you back to Colorado Springs.

All my best,

Jeff Zelkin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Colorado Springs

Property: Embassy Suites by Hilton Colorado Springs
Address: 7290 Commerce Center Dr, Colorado Springs, CO 80919-2629
Phone Number:
Location: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Colorado Springs
#13 Romantic Hotel in Colorado Springs
#24 Family Hotel in Colorado Springs
#24 Business Hotel in Colorado Springs
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Colorado Springs 3.5*
Number of rooms: 206
Official Description (provided by the hotel):
Renovated in 2016 our Embassy Suites North Colorado Springs hotel is completely refreshed. Perfectly located, just off I-25, minutes from the University of Colorado, United States Air Force Academy and some of Colorado's biggest attractions. With Pikes Peak as the backdrop and the fresh Rocky Mountain air, our Embassy Suites COS is ideal for your next business trip or vacation. Featuring an upscale modern style ambiance and all the comforts of home, including free Wifi, complimentary cooked-to-order breakfast along with an Evening Reception offering your choice of drinks and light snacks. Our all-suite hotel offers spacious two room suites with a private bedroom and separate living space with a sleeper sofa, large work/dining table and wet bar. Every suite is equipped with complimentary Wifi, a mini-fridge, microwave, two televisions and two telephones. Guests also enjoy working out in our state-of-the-art fitness center and relaxing in our indoor heated pool with hot tub. Other hotel benefits include the 24 hour complimentary business center, free parking, laundry service and on-site convenience store and gift shop. Host your business meetings, large events and Colorado Springs weddings and receptions at the Embassy Suites Colorado Springs hotel. Facilities can accommodate up to 225 guests or for the smaller group we have conference rooms for up to 25. ... more   less 
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Also Known As:
Embassy Suites Colorado Springs Hotel Colorado Springs
Colorado Springs Embassy Suites

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