The resort’s curb appeal is lovely in the winter. The holiday lights on the gigantic trees are simply breathtaking. I was really excited to stay the night. However the elements inside this property lacked the sparkle of the outside. My stay didn't disappoint me but it didn't wow me, either. The rooms and public areas are exceptionally clean and the beds are fantastic. The customer service wasn't great. Every time I walked by the front desk there were groups of employees chatting which was unusual. In the bar it took 7 minutes to be acknowledged by our server. Only one other table was occupied. She was very nice for the rest of our dining experience and the food was fine and presented well. When we got to our room (after taking two different elevators and a flight of stairs) the heat had been put on full blast. We had to open the doors on a below freezing night for 3 hours to cool the room down to a livable temperature. I placed a wakeup call for 9am. We got a call at 8:25am and then again at 9:10am. For $100 it was nicer than the big chains down the street. I was disappointed that this resort didn’t live up to its reputation.
- Official Description (provided by the hotel):
- Nestled in the shadows of Colorado's Rocky Mountain Front Range lies Cheyenne Mountain Resort, Colorado Springs' premier four season escape. The resort's 316 finely appointed guest rooms and suites featuring comfortable Rocky Mountain-inspired decor are arranged in eight residential lodges across the grounds. A vast array of amenities include an 18-hole championship Pete Dye designed golf course, Spa & Wellness Retreat, five swimming pools, tennis courts, a health and fitness center, aquatics center and a 35-acre recreational lake complete with a beach and boating rentals. Known for its breathtaking mountain views, exceptional accommodations, fine dining, myriad of activities and comprehensive conference facilities, the AAA Four Diamond Cheyenne Mountain Resort offers the ultimate in Colorado vacationing. ... more less
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- Also Known As:
- Cheyenne Mountain Hotel Colorado Springs
- Cheyenne Mountain Colorado Springs
- Cheyenne Mountain Resort Colorado Springs
- Cheyenne Resort Colorado Springs Co