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“Fantastic staff”

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Quality Inn & Suites, Garden of the Gods
Ranked #42 of 105 Hotels in Colorado Springs
Greater Perth, Australia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Fantastic staff”
Reviewed February 25, 2012

Even though the hotel is a bit older the rooms are still well kept. The complimentary breakfast isn't anything special. Where this hotel stands out is the staff.

The general manager Scott wants things done right. He makes sure that everything is as perfect as it can be. The lead housekeeper Felicia goes beyond fantastic. She is more of a doting aunt that wants everything ideal for you. Not even in very expensive hotels have I received such prompt care and attention.

The rest of the staff that I interacted with were all very professional and friendly.

This is a great place for business travelers and families. The hotel is walking distance to everything you need. The view from the window is of Pike's Peak so you wake up feeling like you are on vacation.

Highly recommend this hotel in lieu of some others. Normally I like the Hampton Inn or Doubletree, but I'll be staying here in future trips to Colorado Springs.

Room Tip: Get a view of Pike's Peak
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  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank ShawnJosephW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott D, General Manager at Quality Inn & Suites, Garden of the Gods, responded to this review, February 28, 2012
I am glad that you have had a great expierence ! It makes your stay so much easier especially when you are working so much! If at anytime we haven't been up to your expectations please by all means let us know ! Thanks again !
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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492 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (99)
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English first
Sunray, Texas, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 20, 2012

The staff was sooo friendly, helpful, great! Our room was nice, bed was very comfortable, and everything was clean! The view out our window was of Pikes Peak, and beautiful. Many options for Colorado Springs, but for the money we won't even think of looking somewhere else. Will be coming back soon and bringing our kids.

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank Cassey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed February 20, 2012

We stopped by the Quality Inn & Suites to look at a room. The desk clerk, Samme, was so friendly and helpful, we went back to the hotel we were at and checked out and moved to this one, and were glad we did. The whole staff was friendly and the place was very neat and clean. We'll stay there again when we go back! Thanks staff

  • Stayed February 2012, traveled with family
    • Value
    • Location
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Helpful?
1 Thank Sherry321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Branson, Mo
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed January 23, 2012

Nice place clean nd friendly. It does look like the rooms we stayed in were starting to get tired. (OLD) but all in all a nice stay.

Room Tip: mountain views are exellent
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Stayed January 2012, traveled with friends
Helpful?
1 Thank BWBI_GM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
106 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed January 4, 2012

We spent one night here on the way home from a skiing vacation. The room was clean and the bed was comfortable. A few places to eat are within easy walking distance. The bathroom has older fixtures, but that was not a problem at all. The staff was helpful, and the free breakfast was ok. We could look out our window and see Pike's Peak. We would certainly stay here again.

  • Stayed December 2011, traveled with family
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank markgos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salida, Colorado
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 22, 2011

While we have stayed at numerous hotels over the past 5 years in Colorado Springs, this was our 1st time at the Garden of the Gods Quality Inn. We were 1st surprised at the rates quoted and then VERY PLEASANTLY surprised at the quality, cleanliness and warm welcoming staff during our 2 night stay. We WILL definitely be returning for further trips to Co. Sp.

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott D, General Manager at Quality Inn & Suites, Garden of the Gods, responded to this review, December 29, 2011
We appreciate that you have taken time out of your busy schedule to send a respnse ! Thank you so much for choosing Quality Inn and Suites Garden of the Gods !
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle
Level Contributor
104 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
Reviewed December 13, 2011

The Front Desk Clerk was very helpful and professional. I asked about the comp breakfast hours. They were later than my needs. He volunteered to ask the morning FDC to have some of the breakfast prepped to meet my timetable.

In a day where service is becoming "Take it or leave it" mentality- he was refreshing and earned a "excellent" rating from me.

Nice room and in good shape.
Excellent value and location with easy walking proximity to wide-appeal resaturants.
Breakfast was standard for this chain- and eating space was part of the FD Lobby.

Great location off interstate- close by- but far enough to avoid the highway noise.

Overall- very nice place with a better than average value for dollar.

Room Tip: If you are Choice Privledges - you qualify for the Business-Class rooms which include a fridge and m...
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  • Stayed December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites, Garden of the Gods

Property: Quality Inn & Suites, Garden of the Gods
Address: 555 Garden of the Gods Rd, Colorado Springs, CO 80907-3501
Phone Number:
Location: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#30 Business Hotel in Colorado Springs
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites, Garden of the Gods 2.5*
Number of rooms: 124
Official Description (provided by the hotel):
The Quality Inn and Suites is a fully renovated hotel with great rates, and exceptional service! It is centrally located in Colorado Springs, with great proximity to all major attractions. ... more   less 
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Also Known As:
Quality Inn And Suites
Quality Hotel Colorado Springs
Quality Inn Colorado Springs
Colorado Springs Quality Inn

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