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“Great Service Attitude”

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Hilton Garden Inn Colorado Springs Airport
Ranked #14 of 104 Hotels in Colorado Springs
Certificate of Excellence
Reviewed June 13, 2014

The employees at this hotel were friendly and accommodating. The room was clean and comfortable. The fitness center was okay but needs more weight machines. The breakfast was good but the service was a little slow. The Wi-Fi is complimentary but a little slow. Altogether a great hotel and I will definitely stay here on future visits.

  • Stayed: June 2014, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank James L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pacvictor, Director of Sales at Hilton Garden Inn Colorado Springs Airport, responded to this reviewResponded June 23, 2014

Dear James L,
I wanted to thank you for taking the time, and providing us with such great feeback. We truly do appreciate your kind words, but would also love the opportunity provide you with the best service imaginable. Please let me know the next time you will be in town, and I guarantee you the Garden Inn 100% Promise of Satisfaction.
Amy Horter
Director of Sales

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374 - 380 of 582 reviews

Reviewed June 10, 2014

Great location, my room was clean, my bed was a dream come true! The scenery here just breathtaking, the staff made a difference, every day-while visiting. Here on a quick get a way, myself & friends agreed, this Hilton worth every penny. Great Place, with perfect scenery!

  • Stayed: April 2014, traveled with friends
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Thank AndTil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pacvictor, Director of Sales at Hilton Garden Inn Colorado Springs Airport, responded to this reviewResponded June 23, 2014

Dear AndTil,
Your feedback is quite refreshing, we truly appreciate it! We pride ourselves on such an exceptional staff, and its our guests that make it all so very worth it. We look forward to your next trip to beautiful Colorado Springs!
Amy Horter
Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 9, 2014

This is the very best Hilton Garden Inn I've stayed in and the very best hotel period. The service, ammennities, staff friendliness and efficiency, hotel appearance and cleanliness, It's all well above standard!!!! I wouldn't stay anywhere else in Colorado Springs...

  • Stayed: June 2014, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Robert G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pacvictor, Director of Sales at Hilton Garden Inn Colorado Springs Airport, responded to this reviewResponded June 11, 2014

Thank you Robert G!
We certainly wouldn't want you stay anywhere else! We look forward to you next stay with us!

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Reviewed June 4, 2014

Overall, I really like the hotel, the service and the chain, but this building had something running that caused a deep vibration to permeate the room making it hard to sleep. If it weren't for that I'd give it top ratings.

  • Stayed: May 2014, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pacvictor, Director of Sales at Hilton Garden Inn Colorado Springs Airport, responded to this reviewResponded June 11, 2014

Dear Mark B,
We greatly apologize for the unnecessary frustrations you experienced. Our goal is to meet and exceed every guests' expectations and we are terribly sorry we failed to do so on your visit. We would love the chance to further discuss your stay. Please feel free to reach out to us at your earliest convenience.

Amy Horter
Direcot of Sales

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Reviewed June 3, 2014

12.50 extra for a hot breakfast....five and something for cold....Everything else was fine. The special touch was the bathroom amenities. As well as having a choice of a hard or soft pillow. The room was very clean and we had a nice view as well.

  • Stayed: May 2014, traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank Catherine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pacvictor, Director of Sales at Hilton Garden Inn Colorado Springs Airport, responded to this reviewResponded June 11, 2014

Dear Catherine C,
We truly appreciate your feedback. The Hilton Garden Inn breakfast is not included in all of our rates, but we do have great breakfast packages available that are included within the room rate. Please do give a call next time you are in town, we would love to be of assistance with these options. We look forward to seeing you soon!

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Reviewed June 1, 2014

I have just about run out of superlatives for this hotel. The staff from top to almost top (no one is bottom) are friendly, likable and full of fun. Everyone always has a smile. Since we have been there several times so many of them remember us( I hope for only good reasons) it is just like coming home.
We arrived in the middle of the snow storm of Mother's Day and Stacy's smile and greeting immediately warmed us up. Our room was ready and all was well. For the next two days Abby, Stephanie, Lucy and of course Pat made us feel welcomed. A stop by the front desk in the morning was a great way to start our day. The girls in the restaurant remember your preference after the first time you order. Brandy the night waitress is right on the money as soon as we came in. The evening cookies are always fresh and plentiful and the evening restaurant manager has a way of making you feel very special!!
On our return trip we only stayed one night but as Pat said as we left "You will be back" and to that we say "You better believe it!!"

  • Stayed: May 2014, traveled as a couple
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Thank wanderingwonders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pacvictor, Director of Sales at Hilton Garden Inn Colorado Springs Airport, responded to this reviewResponded June 11, 2014

Dear wanderingwonders,
You have just made our day! Thank you for the klnd words! This is why we do what we do. We cannot wait to see you again soon!

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Reviewed May 30, 2014

The hotel was located close to the events we were in town to attend. It was also situated close to highway 24 which we used a lot to get back and forth to the mountains. We had a tremendous view of Pike's Peak. Occassionally we could hear the people in the floor above us but overall a great stay. Great value for the money.

  • Stayed: May 2014, traveled with family
    • Value
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Review collected in partnership with Hilton Garden Inn
Thank Christue D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pacvictor, Director of Sales at Hilton Garden Inn Colorado Springs Airport, responded to this reviewResponded June 11, 2014

Dear Christie D,
Thank you for taking the time to leave such great feedback. Colorado Springs is such a great place to visit, and all of the attractions are so very close to our front door. Please let us know if you would like any of our recommendations the next time you are in town!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Colorado Springs Airport

Address: 2035 Aerotech Dr, Colorado Springs, CO 80916-4202
Phone Number:
Location: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Business Hotel in Colorado Springs
#13 Family Hotel in Colorado Springs
#16 Romantic Hotel in Colorado Springs
Price Range: $100 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Colorado Springs Airport 3*
Number of rooms: 119
Reservation Options:
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Also Known As:
Hilton Garden Inn Colorado Springs Airport Hotel Colorado Springs
Colorado Springs Hilton
Hilton Colorado Springs

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