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SpringHill Suites Colorado Springs South
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Reviews (262)
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All reviewsclose to the airportwafflesfront deskfamily stayed herenice hotelwaffle makerwalls are paper thinpull out couchgreat view of pike's peakfree internetclean roomshotel is locatedpeterson afbliving areatwo queen bedsother hotelsvery nice stay
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Reviewed July 8, 2014

Total satisfaction with this property! I utilize Springhill Suites on a regular basis and this location for vacation could not be beat. "Meagan" at the front desk is a super employee to have. She went out of her way to add on July 4th to my itinerary when the computer would not let me and every time I went for a hot fresh cup of coffee (no matter the time), she made sure it was available :-) *Positive-upbeat personality and I hope this goes towards her achievements!*

Breakfast was hot and enjoyable. The only thing I would like to recommend, change-up your hot foods ie: we were there for 4 days and scrambled eggs and sausage every day is not appeasing. Where's bacon? or Omelet?(Make egg patties not scrambled) another suggestion: Hot biscuits and gravy with potatoes for breakfast one morning. Another location of Springhill does alter out foods. Food for thought :-)

Anyone can get a wonderful Mountain View on the front side on any floor. Originally had 4th floor but moved to 2nd floor due to not wanting a handicap room. The view was just as good from the 2nd as the 4th.

Superbly clean room upon entry. Towels replenished daily, beds straightened up and nothing touched that didn't need to be. Kudos to the housekeeping staff!

All in all, keep of the terrific work and if my party ever returns to Colorado Springs again, we definitely will be staying here!!

  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Service
1  Thank Loretta B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
andy h, General Manager at SpringHill Suites Colorado Springs South, responded to this reviewResponded July 29, 2014

We greatly appreciate you taking the time to tell us about your recent experience at our SpringHill Suites Colorado Springs South. We are very pleased that you enjoyed Megan’s smile and professionalism during your stay. We also enjoyed reading how you enjoyed our housekeeping service and Pikes Peak mountain views from your guest room. I also wanted to inform you that we will be looking into rotating our breakfast items more, as we know some of our guests are here for an extended period of time.

Sincerely,

Andy Harris

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 5, 2014

The check-in was very quick. Everybody was polite and helpful. The room was large and had a sitting area, a refrigerator, and an extra sink. The beds were comfortable. The room was very clean, and the decor was pleasing. The breakfast included fresh fruit, eggs, sausage, and lots of other things. It was much better than the average hotel breakfast. I would definitely stay there again if I pass through.

  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank fujigal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2014 via mobile

The hotel is on the fringe of the Springs but is near lots of dining, shopping and IMAX movie theatre. The greeting at check in was great and the clerk was very friendly. The room layout is nice, because a small sitting room is separate from the beds. There is a small area with a fridge, microwave and cabinets. This comes in handy, especially for us on a week long stay. Free bkfst in the morning too. And, no charge for parking or internet. I am lifetime Platinum Marriott Rewards member but nothing drives me more crazy then getting nickel and dimes for everything, so this was refreshing. Only minor complaint was that the shower curtain smelled like mildew, but other than that, it was a nice stay.

Stayed: June 2014
2  Thank barkwood66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
andy h, General Manager at SpringHill Suites Colorado Springs South, responded to this reviewResponded July 29, 2014

We would like to thank you for your very kind comments about the SpringHill Suites Colorado Springs South and your Platinum loyalty to Marriott. We are very glad to hear you enjoyed your week long stay at our hotel and were able to take advantage of the complimentary items, such as breakfast and internet. We look forward to serving you with our award winning service in the near future.

Sincerely,

Andy Harris

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Reviewed June 19, 2014

Just stayed one night. Positives are the room layout (separate mini-living room with a microwave, fridge and desk), views of the mountains, and friendly employees. It was quiet room too, kind of a surprise for an obviously busy Friday night in the summer. Negatives are the room seemed a bit worn (marks or small stains on the carpet and furniture, wobbly chair) and the housekeeping wasn't the best - a hair on the bedspread near the pillow, floor could have used better vacuuming. Not a criticism and not being picky, but compared to other Marriotts in other cities, it seemed like a minor point to bring up. Probably a one-off.

  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Tina T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
andy h, Manager at SpringHill Suites Colorado Springs South, responded to this reviewResponded July 29, 2014

Thank you very much for the wonderful comments about our SpringHill Suites Colorado Springs South. I am very pleased to hear that you enjoyed our spacious suites, award winning service, and the great mountain views of Pikes Peak. I am very sorry to hear of the housekeeping cleanliness issues and the outdated look of our suites. I am very happy to tell you that our hotel will undergo a complete hotel renovation early next year, so I hope you return next summer.

Sincerely,

Andy Harris

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Reviewed June 6, 2014

We have stayed here with our two grandchildren many times. The family lives in Colorado Springs. The boys (ages 9 and 6) love the pool with the toys and the breakfast. The staff is very accommodating. Would not stay anywhere else!

  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Robinmacm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
andy h, Manager at SpringHill Suites Colorado Springs South, responded to this reviewResponded June 18, 2014

Robin,

We always look forward to seeing you and your husband, as well as your grandchildren. Thank you for your continued loyalty to Marriott and our SpringHill Suites Colorado Springs South.

Andy Harris
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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