I was in town the beginning of October on a business trip and after a long meeting downtown I ventured into Judge Baldwins for dinner. My server was sweet and the beer selection was great! However there was a bit of an issue with my steak, it had been overcooked. Surprisingly instead of the waitress explaining the situation Chef Tuaolo came out to apologize, assured me that it was being corrected, and offered me free dessert for the wait. Being an avid steak lover I greatly appreciated that the staff took the time to correct the steak before it reached my table instead of serving it to me expecting me to eat an overdone meal. I obviously accepted and had the fresh baked cookie. Between the mouth watering dessert and the unexpected sincere apology I almost completely forgot about the issue. I can only imagine how friendly and courteous the rest of the staff is and next time I'm in town I will definitely stay at this beautiful downtown hotel!!!!
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