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“Fun idea, poor execution”

HuHot Mongolian Grill
Ranked #294 of 1,448 Restaurants in Colorado Springs
Cuisines: Mongolian
More restaurant details
Restaurant details
Dining options: Buffet
Description: Create your own stir-fry at HuHot Mongolian Grill! Choose from our fresh selection of meats, noodles, vegetables and Asian-inspired sauces and watch as your creation is cooked on our grill of epic proportions! HuHot is fun for the whole family.
Colorado Springs, Colorado
Level 6 Contributor
316 reviews
249 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
“Fun idea, poor execution”
Reviewed September 29, 2012 via mobile

Mongolian grill is a great idea but Hu Hot has poor execution. We waited to be sat (not a long wait, however) and while we were waiting, I counted SEVEN empty tables. No explanation was offered, although the hostess did thank us for waiting. Service was extremely slow once we were sat.

Egg drop soup was mediocre at best-very bland and tasteless. Great offering of sauces and not a bad selection of veggies.

Restaurant leaves a lot to be desired for cleanliness. Table was sticky and the counter at the grill had puddles of liquid that no one cleaned up. The bar to get your stir fry together was also not very clean.

Food was pretty tasty and the chefs were awesome. They were friendly and one of them had fun with his spatula flipping skills.

We may go back and give it another try but not for a couple of months to see if they can get their act together. But, if there is no improvement next time we go, we won't bother going back.

Helpful?
Thank Kelly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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51 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Colorado Springs, Colorado
Level 5 Contributor
86 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“Make your own stir fry”
Reviewed September 23, 2012

Asian salad was good and buffet style of choosing meats, vegetables, sauces to make your own stir fry and watch it cooked was a fun experience. All you can eat and for the dinner price, go hungry to get your money's worth.

  • Visited September 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Bruce K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duluth, Georgia
Level 6 Contributor
179 reviews
71 restaurant reviews
common_n_restaurant_reviews_1bd8 86 helpful votes
“They handled our dinner for 40 with no problems”
Reviewed July 30, 2012

We reserved their private room for a dinner for about 40 folks. They assigned 2 waiters to take care of us and explain what to do. Most of us had never been to a Mongolian barbeque before. These two did a great job.

You assemble your food from a big selection of meat, fish, and veggies in a bowl. Then you put several ladles of sauce (mix an match from 20ish choices) in the bowl and hand it to a cook. The cooking team cooks it, along with about 15 other people's bowls, and hands it back to you. Very fast and the food is piping hot. The bowls are not large, but you can stack as high as you want and go back as much as you wish. Most of our party made 2 trips for the dinner -- this was fine since most people tried something different the second time around.

The meal also came with soup or salad. I was not a fan of the hot and sour soup (the spice mix didn't thrill me) but the people who had the Asian salad were very vocal about how good it was. Bowls of steamed rice were also included.

  • Visited July 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank RickN99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado Springs, Colorado
Level 3 Contributor
22 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Disappointed”
Reviewed July 26, 2012

Our family has eaten at HuHot Mongolian Grill this month and will not be returning again. We like the concept of choosing the foods to be cooked together on the grill and then the sauces, however, the bowls are way too small and hard to handle. A customer is allowed to go back through the line without limits, but the time involved in getting the food, putting sauce on the choices, and then waiting for the food to be cooked is extremely time consuming. When small children are helped with the selections, we could not do ours at the same time. Trays for families would be useful. We only saw the waitress twice - when we arrived and the end when she brought the check. Dessert was not offered. A dinner at home would have been much calmer. This restaurant is not handicap friendly for those who have trouble walking or standing for extended periods of time. We would definitely not attempt to bring our Senior family members to HuHot. The price for lunch for 2 adults and 2 children was $35 (plus tip).

  • Visited July 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank livinglife66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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