We ate lunch at Tucanos which is a great deal. $13.95 pp for lunch $20.95 for dinner and I think you get exactly the same food. Our table was very cold but it was near the glass firehouse doors that perhaps are opened in the summer? Ask to be seated away from the doors on a cold day/night. Even after complaining the waitress did not offer to reseat us. I had my winter coat on throughout the meal.
I think many people approach this meal as we did. Start at the salad bar and load up and eat a plate long before you see any meat. Might be good to turn your indicator to green and start getting meat immediately to eat along with the salad bar. The meat initially came out too slowly but the waitress asked us if it was coming out fast enough and we said "no." Thereafter, we had no problems with speed of service. There are 12 kinds of meat and we loved that we could sample them all. My favorites were definietly the beef dishes, Would be nice if they had lamb. It is unlimited service, so go hungry!!
We did complain that the soup at the sald bar was not hot. It was luke-warm. On a cold day, I was really hoping for a bite of hot soup!
Biggest drawback is defninely the atmosphere. Sounded like a school cafeteria. All hard surfaces. We were surprised. The restarurant is decorated really well and we expected it to be a "nice" restaurant. I agree with the other reviewer who said maybe a fun outing with friends, not a romantic dinner for 2.
We will return. We think our 17 yr old son will enjoy it, maybe for his birthday.
Maybe they were going for the chilly atmosphere thing? Is there such a thing? The toilet seat was freezing as was the water in the men's room. Warm it up guys!
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