I was extremely pleased with the accomodations starting from the front desk to the rest of the staff. It is always a pleasure to be welcomed by all members of the hotel staff, housekeeping maintenance including kitchen.More
I was extremely pleased with the accomodations starting from the front desk to the rest of the staff. It is always a pleasure to be welcomed by all members of the hotel staff, housekeeping maintenance including kitchen.MoreShow less
I want to say thanks for your time regarding this review. It is great to hear that you were comfortable during your stay with us. We try very hard to offer quality accommodations and service. These reviews let us know that we are on the right track. Thanks again for your time and we hope to see you the next time you travel to Colorado Springs
The Homewood Suites has everything a business traveler needs. The rooms were clean and quite. The breakfast was excellent every morning. If there was an item of food or anything for that matter that was running low the staff would gladly get more for you. The front desk personnel were very helpful day and night.
Thank you for taking the time out of your busy schedule to write this review for our hotel. The feed back from our guests weather it be wonderful like this review or not so kind helps us to confirm our strengths or take a serious approach to issues our guests have experienced. Thanks again and we'll look for you the next time you travel to Colorado Springs.
There isn't much to say about this Hotel, I only stayed there to sleep otherwise I was out touring the city with friends. The rooms are clean and well kept. The breakfast is incredible, however the cleaning staff working the kitchen are rude. The breakfast was still to be open until 10 AM and the woman rudely asked me if I was done because they were closing. (It was 9:20 on a weekday) I'm sure miss "Dukeheart" who has changed her name at least twice on her review responses will come on and say she was there and nothing like that happened but the only other staff around was a woman at the front desk who was not in range of hearing. So Virginia, or Jenna, who ever you are I am telling you right now that you need to stop responding to these like you're there for every situation because obviously you have something to hide considering you use a different first name every time you respond. Some of your Staff is rude and stand-offish, period. It was an average stay, with rude staff members. I will find another place to stay next time for that reason alone.
Good afternnon Sir,
I would like to apologize that you felt that our staff members were rude to you. I read the comments that you sent that said you won't be joining us again. I wish that you might reconsider. Jenna wasn't giving you two different names. Her legal name is Virginia. Her nick name for lack of a better phrase is Jenna. If you decide that you might try coming back to the hotel please ask for me personally so I can make your reservations. If not I hope all of your future travels are wonderful and worry free.
Stayed here on business. Usually I prefer Marriott (Residence Inn) but was with a group. What you would expect, hot breakfast with eggs etc. Beer and wine in pm with a cafeteria style meal. Bed was comfortable, room was quiet even though it was very close to airport, and parking was good. No food joints nearby, you need to go north about two or three miles on Powell before you come to anything.
Thank you for your time and comments in this review. I appreciate your candor and thank you for choosing us for your recent hotel stay. I hope your day is great and that you'll keep us in mind when you travel back to Colorado Springs,
We had an early flight and wanted to stay close to the airport and this property was about 1 mile away. The hotel was clean and quiet and the staff was courteous and professional. The cookies were a bonus! Liz M., Atlanta, GA.
Thank you so much for this wonderful review. We know that you always have a choice when looking for hotel accomodations. We appreciate your business and hope that we'll see you the next time your travels bring you to Colorado Springs.
I was here for 2 weeks. Good breakfast, and supper. The pool was ok, fitness center was busy in mornings. I did enjoy my suite with its full size refridgerator. My only complaint was that although there were 3 routers for internet, I could never stay connected.
Thank you for taking the time to fill out this review. I am sorry to hear that you were not able to stay connected in your guest suite. We are in the process of moving to Stay Connected which is Hilton's internet program. We feel that once this process is complete a fair amount of these issues will no longer be present. Again I would like to thank you for your time and your business.