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“elegant hotel”

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The Mining Exchange A Wyndham Grand Hotel & Spa
Ranked #5 of 105 Hotels in Colorado Springs
Certificate of Excellence
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1,868 reviews from our community

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    13
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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (218)
Date | Rating
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English first
Denver
Level Contributor
68 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed June 28, 2013

I was part of a wedding party on Thursday, June 28th. We called down to guests services to get a cork screw so we could have a glass of wine before the wedding. I was told they don't allow outside alcohol because their liquor license doesn't allow for it. Other guests called and asked for wine glasses and were told the same thing. I have traveled all over CO and many places outside the US in the last 30 years and this is the first time I have been told this. How do all the other hotels in CO allow for it? I also spoke to the Director of Operations who talked down to me like I was a high school student. Bottom line, I won't be back and others in the group said the same thing. How many people to you know that like to have a bottle of wine on a nice vacation or a beer to be told this isn't allowed in our hotel due to our liquor license? Good luck.

Room Tip: If you like to drink water and coffee only in your room. this is your place.
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  • Stayed June 2013, traveled with friends
    • Value
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Helpful?
2 Thank BDBoomer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelby P, General Manager at The Mining Exchange A Wyndham Grand Hotel & Spa, responded to this review, August 6, 2013
Mr. Boomer,
We sincerely regret that this is state law. If the law allowed, we would gladly allow any guest to bring their own wine in, as that is what the owners, from Louisiana, have been able to do at hotels and restaurants their whole lives. The owners even complain that they can't get a "go cup" as they can and do in Louisiana. We assure you that it is state law and that the local authorities enforce the law. To be clear, we agree it is a law that is not consistent with the majority of the country, and we would be glad to see it changed. Until that time, we are forced to enforce it since it is a crime to not enforce it and we could lose our liquor license. We do offer an extensive wine, beer and cocktail menu from which anyone can order and enjoy anywhere on our entire property, including your room, our beautiful courtyard, within the boundaries of our sidewalk, in our lobby or our restaurant. We hope you understand and verify we are telling you the unfortunate truth about the law.
Sincerely,
Shelby Pywell, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston, South Carolina
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed June 27, 2013

We just spent three nights at this landmark beauty and it was a more then pleasant experience from the moment we arrived to the moment we left. Checking was a breeze and the room was very well appointed. My wife and I have travelled extensively and now that we are retired we travel even more. Few hotels in the US give this level of lodging and service at this price. The hotel has a real European, boutique feel that is very pleasurable. The rooms are on the small side but the bathrooms are large and both are well designed and beautifully furnished. The staff was very competent and attentive. We particularly enjoyed the advice and local knowledge of Ric, the bartender, who helped us make great choices for breakfasts and dinners. Overall, this well located hotel made our stay in Colorado Springs very enjoyable. If we have one complaint, it would be the view from our room. We had a beautiful view of a brick wall. The hotel, however, is a downtown hotel and you are not going to get mountain vista views. We spent most of our time sightseeing so the view was not of any real consequence to us.

Stayed June 2013, traveled as a couple
Helpful?
1 Thank quahaug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ventura, California
Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed June 27, 2013

A grand open space fills the first floor. Received complimentary coffee available by the valet. The rooms are very nicely appointed with granite and travertine surfaces, nice bathroom ammenities, and super comfortable beds. Everything is within walking distance: shops, Starbucks, bagel shop, museum, a spice shop, a candy store, a kitchen store, clothing stores, restaurants, and clubs. The rooms are very quiet and you do not hear street noise. Valet parking was $18 per day.

Room Tip: All rooms are non-smoking. The mini suite was very nice, but both rooms were very quiet.
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KatiCCR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Mining Exchange A Wyndham Grand Hotel & Spa

Property: The Mining Exchange A Wyndham Grand Hotel & Spa
Address: 8 S Nevada Ave, Colorado Springs, CO 80903-1802
Phone Number:
Location: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #5 of 105 Hotels in Colorado Springs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Mining Exchange A Wyndham Grand Hotel & Spa 4*
Number of rooms: 117
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