We were going to arrive late, so I had called ahead and requested a specific room type. The agent on the phone was really friendly and they said no problem. When I got there their automatic front door wouldn't open. Rather than taking the time to stand up and walk out the front desk clerk just motioned for me to push and I could come in. The doors were heavy and hard to move. He assigned my room. I went to it & it was the wrong room. (type of beds) Went back and was sent to other side of the hotel. I understand this happens it was just after midnight and I was carrying a baby and all my luggage so I was frustrated. The hotel is undergoing renovations so it is a mess right now. But the outside looked really nice. Finally, in the room. I loved the layout and that there was a kitchen but the furniture was marked from heavy use and the bathroom was really dirty. There were old shampoo bottles (used) left above the top of the shower, the fan was filthy, and there was hair in the tub.
I would have requested a new room but was too tired to move again. I am sure a lot of these things will be fixed with the redo. So I wouldn’t count this hotel out, but basic housekeeping should be addressed.
- Official Description (provided by the hotel):
- The Staybridge Suites Colorado Springs North is an all-suite hotel designed to let travelers feel more comfortable than ever. Each suite is designed for maximum flexibility and adaptability to meet individual needs. The studio, one-bedroom and two bedroom/two bathroom suites feature fully-equipped kitchens complete with pots, pans and place settings. Separate living and work areas, spacious living area offering comfortable furniture, 32" TV with DirecTV. Work area is well lit with an expansive desk and ergonomically designed seating, available free high speed internet access, two phone lines with a direct dial phone number and personalized voicemail, ample closet space and storage areas, library with computer terminals, complimentary guest laundry and fitness center, outdoor pool, whirlpool and sport court. The hotel offers free Breakfast Buffet and free socials featuring light entrees on Mondays, Tuesdays and Wednesdays from 5:30pm-7:30pm. Located in the Northwestern section of Colorado Springs near the Air Force Academy with numerous dining options within walking distance. The hotel is located near several wonderful attractions and businesses from Garden of the Gods, Air Force Academy Chapel, Royal Gorge, Pikes Peak, Seven Falls, Flying W Ranch, Lockheed Martin, Oracle, Hewlett Packard, Intel, Focus On The Family, Ford Motor Credit, Federal Express, Agilent,USAA, Barclays US, Quantum Corporation and Boeing. The hotel is just minutes from Chapel Hills Mall and downtown Colorado Springs. ... more less
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- Also Known As:
- Staybridge Suites Air Force Academy Hotel Colorado Springs