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Staybridge Suites Colorado Springs
Ranked #9 of 105 Hotels in Colorado Springs
Certificate of Excellence
New Orleans, Louisiana
2 reviews
“Need updates”
1 of 5 bubbles Reviewed January 24, 2013

Hotel need major updates badly. Room decor and furniture were dated and carper was worn and dirty. Room smelled musty . Breakfast was good but not great. But interner was great.We won't be staying here again

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank franklin j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAdmin87, General Manager at Staybridge Suites Colorado Springs, responded to this review, February 2, 2013
Dear Valued Guest,

Please accept my sincere apology that our hotel did not live up to your expectations. It is always our goal to provide a clean quality product with service second to none. I am very excited to announce that we are making improvements to our hotel in the very near future. I would love to speak with you further about that and what we can do to get you to return. Please don't hesitate to contact me.

Sincerely,

Daniel Valdez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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529 reviews from our community

Traveler rating
    370
    114
    29
    6
    10
See reviews for
197
105
26
142
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (144)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
PLAINSBORO
1 review
5 of 5 bubbles Reviewed January 24, 2013

Nice hot breakfast, nice room, internet. Good service. The location well placed, has nice restauents nearby. Facility also offers dinner for some days, that was another best part . I didn't get chnace to taste dinner, but it looks good

Room Tip: many rooms have beds faced north position. Check what position your bed positioned, if it was north...
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  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MVPR_21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAdmin87, General Manager at Staybridge Suites Colorado Springs, responded to this review, February 2, 2013
Dear Business Traveler,

Thank you very much for your review. Our hotel is perfect for those on business as well as leisure guests who want peace and quiet. We are so glad you found our amenities of value. Please stay with us again and check out our evening social next time.

Sincerely,

Daniel Valdez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 12, 2013

We stayed at the Staybridge for two nights. When we arrived they upgraded us to a King suite. I was really impressed. Ive had up grades before and they are always nice. The rooms were clean and nice gift basket in the room was full of snacks. Staff was always friendly and helpful.
Will recommend this place to family and friends.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christi J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAdmin87, General Manager at Staybridge Suites Colorado Springs, responded to this review, February 2, 2013
Dear Christi,

Thanks so much for taking time out to tell us and others about your stay with us. It is always our pleasure to reward loyal Priority Club members with upgrates and goodies when available. We look forward to seeing you on many more weekend trips to come.

Sincerely,

Daniel Valdez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs, Colorado
2 reviews
3 of 5 bubbles Reviewed January 9, 2013

The rooms are nice and bed is comfortable. Bathroom floor has had hair from day 1. Morning Breakfast is good and fresh. Not satisfied with fitness room and no swimming / hot tub. Fitness room has a broken bicycle, remote for TV does not work, no disinfectant wipes (kind of important especially with flu season) drinking water is warm, TV is old Tube that is difficult to see, When I visited with desk attendant about concerns, I was informed I could swim at the hotel next door, and that I could go to Bailey's Fitness Center 3 miles away.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scott J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAdmin87, General Manager at Staybridge Suites Colorado Springs, responded to this review, January 11, 2013
Hello Scott,

Thank you for taking the time to share your feedback on Staybridge Suites in Colorado Springs. Unfortunately our outdoor pool and hot tub are not operational in the winter months, so we do share facilities with our sister property that is located in our lot. We will look into the issues you encountered during your stay and hope you will revisit us after our renovations are completed so that we can wow you with great service and a first class quality product.

Sincerely,

Daniel Valdez
General Manager
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Idaho Falls, Idaho
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed December 26, 2012

We stayed at this Staybridge for 3 nights over Christmas. The front desk staff was extremely friendly at check in and also throughout our stay. The breakfast was really good and had a variety of stuff from scrambled eggs and bacon to Belgian waffles and yoghurt. We really appreciated how well the heat worked since we had our 3 week old baby with us. Even though they have an outdoor pool that was closed, we were told the Holiday Inn Express next door was willing to let Staybridge guests use their indoor pool. A nice amenity we didn't take advantage of. There are only two items of disappointment worth noting: almost all of our towels in the bathroom had brown stains on them, although I believe they were clean, and the second is there was a long black hair in the glassware in the microwave. Overall we would stay here again if we need another hotel in Colorado Springs.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank snakedoc333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAdmin87, Manager at Staybridge Suites Colorado Springs, responded to this review, December 27, 2012
Dear Valued Guest,

Thank you so much for taking the time to submit feedback on your recent stay with us. I'm so glad you found our service to be good but was concerned about the housekeeping issue you encountered. Please rest assured that this will be addressed to ensure the incident isn't repeated. We look forward to seeing you back in our lobby soon.

Sincerely,

Daniel Valdez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, Arkansas
1 review
5 of 5 bubbles Reviewed December 22, 2012

I have to say this is a great place to stay if your in Colorado Springs. The staff are friendly and the lady that checked me in late Saturday night was great! She was very bubbly, outgoing and joking. Those things are very important especially where I work at. Everything you need is at the hotel or close by, within walking distance for most. Rooms were clean and love the little kitchens for anyone staying more than a few days. Overall, Great Stay!

Room Tip: I think there will be slight noise anywhere you stay do to the fact that people are above you and be...
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  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jessica C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAdmin87, Manager at Staybridge Suites Colorado Springs, responded to this review, December 27, 2012
Dear Valued Guest,

Thank you so much for taking the time to comment on our hotel. I'm so glad you love our place and recognized the service you received. The employee which you mentioned is a great asset to our team and will be recognized for putting our guests first. We look forward to welcoming you back in the near future.

Sincerely,

Daniel Valdez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed November 17, 2012 via mobile

Great breakfast with extremely helpful and friendly staff. Had everything we needed. We used points to stay and was still treated to a first class stay and our room was even upgraded and a free snack package was waiting for us.

Stayed November 2012, traveled as a couple
Helpful?
1 Thank Susan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAdmin87, General Manager at Staybridge Suites Colorado Springs, responded to this review, November 20, 2012
Dear Valued Guest,

Thanks so much for taking the time to write about your experience at our hotel. The fact that you used points is all the more reason to make your stay more enjoyable. We appreciate your loyalty to IHG properties and look forward to serving you again in the future.

Sincerely,

Daniel Valdez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Colorado Springs

Property: Staybridge Suites Colorado Springs
Address: 7130 Commerce Center Dr, Colorado Springs, CO 80919-2634
Phone Number:
Location: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Colorado Springs
#5 Business Hotel in Colorado Springs
#6 Romantic Hotel in Colorado Springs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Colorado Springs 3*
Number of rooms: 79
Official Description (provided by the hotel):
The Staybridge Suites Colorado Springs North is an all-suite hotel designed to let travelers feel more comfortable than ever. Each suite is designed for maximum flexibility and adaptability to meet individual needs. The studio, one-bedroom and two bedroom/two bathroom suites feature fully-equipped kitchens complete with pots, pans and place settings. Separate living and work areas, spacious living area offering comfortable furniture, 32" TV with DirecTV. Work area is well lit with an expansive desk and ergonomically designed seating, available free high speed internet access, two phone lines with a direct dial phone number and personalized voicemail, ample closet space and storage areas, library with computer terminals, complimentary guest laundry and fitness center, outdoor pool, whirlpool and sport court. The hotel offers free Breakfast Buffet and free socials featuring light entrees on Mondays, Tuesdays and Wednesdays from 5:30pm-7:30pm. Located in the Northwestern section of Colorado Springs near the Air Force Academy with numerous dining options within walking distance. The hotel is located near several wonderful attractions and businesses from Garden of the Gods, Air Force Academy Chapel, Royal Gorge, Pikes Peak, Seven Falls, Flying W Ranch, Lockheed Martin, Oracle, Hewlett Packard, Intel, Focus On The Family, Ford Motor Credit, Federal Express, Agilent,USAA, Barclays US, Quantum Corporation and Boeing. The hotel is just minutes from Chapel Hills Mall and downtown Colorado Springs. ... more   less 
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Also Known As:
Staybridge Suites Air Force Academy Hotel Colorado Springs

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