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“Antler's Hilton, Colorado Springs CO”

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The Antlers A Wyndham Hotel
Ranked #19 of 105 Hotels in Colorado Springs
1 review
“Antler's Hilton, Colorado Springs CO”
Reviewed September 22, 2013

Average. Hotel needs facelift. The bathroom especially was in poor shape in that the paint/wood veneer was peeling off the door due to moister. The closet had a bad smell. The manager was very helpful assisting with the recovery of a business shipment on premises. He also assisted with check in when the desk personnel wanted to charge a higher rate for room/parking/and internet contrary to rate agreement.

  • Stayed September 2013, traveled on business
    • Value
    • Location
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank mdcowbmr1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AntlersHilton, General Manager at The Antlers A Wyndham Hotel, responded to this review, September 27, 2013
We wish that the experience you had with us was more than just typical. While we’re happy that our manager was able to make things right on several occasions, we wish we had an opportunity to partner with you in regards to the condition of your room as well. Our staff is always happy to address maintenance issues immediately or re-accommodate you when they can. Thank you for your feedback; we will look into the things you specifically mentioned and do what we can to make improvements. We hope that we’ll be able to provide you a much improved stay in the future.
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1,208 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (276)
Date | Rating
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English first
Monument, Colorado
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 19, 2013

My fiance and I had been planning our wedding up in the mountains for the past 9 months. 2 days before the wedding we received a call saying our venue was closed because the roads washed out from the flooding. I got in contact with the hotel to see if there was any possible way we could have our wedding/reception in one of their banquet rooms. Not only were they able to fit us in but also made room for many of our 130+ guests to stay for 1-2 night(s). The wedding coordinators pulled off a miracle. The food was AMAZING the staff was incredible and our space looked absolutely beauiful. If it wasnt for them we wouldnt have had a wedding. I cant thank them enough!!

  • Stayed September 2013, traveled as a couple
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Helpful?
1 Thank TBr0ck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AntlersHilton, General Manager at The Antlers A Wyndham Hotel, responded to this review, September 27, 2013
We’re so ecstatic to have been part of such a special moment! Congratulations on your nuptials; we’re glad the Antlers Hilton Colorado Springs was able to save the day. Everyone on our team is passionate about what they do and dedicated to providing our guests the best experience possible. It’s wonderful to hear that we’re accomplishing what we set out to do no matter the time frame. Your kind words for our staff and hotel are greatly appreciated. We would love to have you back again soon!
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Aurora, United States
1 review
Reviewed September 17, 2013

The staff are friendly and helpful. The check-in and check-out process is easy and quick. The parking garage for self-parking is nice however it is expensive. If you plan to come and go a lot then it is worth the expense. It's also nice to have it covered especially if weather is an issue during your stay, as it was with mine. It was so convenient to be able to pull into the garage and not have to cart my bags in the pouring rain. I was also coming and going quite frequently throughout the day / evening for business meetings so the expense of parking was well worth it to not have to pay every time I came and went. The room on the other hand was small, outdated in the furnishings and decor, and there was a horrible smell in the room that I couldn't ever figure out. The walls were paper thin and the mattress was past its prime.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Andrea B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AntlersHilton, General Manager at The Antlers A Wyndham Hotel, responded to this review, September 27, 2013
Thank you for sharing your experience with us. While we’re glad that our staff and parking facility were highlights on your stay, we wish that other aspects were positive as well. We apologize that the decor was not to your liking and for the smell of the room. Our staff is always willing to send our housekeeping and maintenance staff to your room to correct any issues you may encounter. We hope that your next stay with us will be better than the last.
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Greenwood Village, United States
1 review
Reviewed September 17, 2013

Hotel is old, smells old, looks old, the bed feels old, and the walls are paper thin. The hotel staff were all friendly and helpful. The check-in process was effecient and easy. Parking was expensive but worth it. For this business trip I was coming and going at various times throughout the day / evening so it was nice to be able to not have to continuously pay for parking. It was also raining significantly the entire stay so it was nice to be able to pull into covered parking and not get wet. The overall hotel just needs an update. For the price, there are nicer places.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Justin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AntlersHilton, General Manager at The Antlers A Wyndham Hotel, responded to this review, September 27, 2013
All of the feedback we receive from our guests is important to us, as these comments allow us to identify areas for improvements. Although it’s great that our staff’s service was up to par and our parking facility added convenience during these stormy days, we regret that our facility was not to your standards. Also, we would like to point out that our parking rates are very comparable to our area. Thank you for sharing your perspective with us.
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Fayetteville, North Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 17, 2013

My stay at the Antlers Hilton in Colorado Springs, Colorado was to notch. I could not have asked for better service and professionalism from the entire staff at the hotel. I would highly recommend this hotel to any traveler visiting Colorado Springs.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank dudley127
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AntlersHilton, General Manager at The Antlers A Wyndham Hotel, responded to this review, September 27, 2013
At the Antlers Hilton Colorado Springs, all of us work diligently to provide our guests an experience unmatched by others. It’s incredibly rewarding to hear such kind words from our guests about the service we provide! Thank you for your warm recommendation of our hotel. It would be our pleasure to serve you again on your next trip to Colorado Springs.
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 16, 2013

Excellent stay! Great service and very clean. Greeted with smiles and hello's. We loved the kindness and enthousism of the staff. Would stay again! The front desk was informed and very helpful. We ate at judge baldwins and that was a great experience also. Great food and great service!

  • Stayed September 2013
    • Value
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    • Cleanliness
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Helpful?
1 Thank fjbunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AntlersHilton, General Manager at The Antlers A Wyndham Hotel, responded to this review, September 27, 2013
Judge Baldwin’s Brew Pub is always serving up incredible things! We’re thrilled you were able to take advantage of our restaurant. Our staff genuinely cares about each and every guest that walks through our door and we’re glad that we hit the mark with you! Your review is greatly appreciated by us all. We welcome you again to the Antlers Hilton Colorado Springs for your next trip.
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Rifle, Colorado
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 16, 2013 via mobile

Stayed one night so we could be close to the Color Run. We were able to walk to the park for the festivities and the course went right in front of the hotel. The room was a little on the pricey side but the hotel was nice (although there was peeling paint on the bathroom door in our room and cracked tiles in the tub...definitely time for some maintenance). The breakfast buffet was timely and yummy including a fabulous employee who was cheery despite it being 6 am and made our egg requests to order. Just wish the check in staff had communicated better about the event near them and perhaps offered a late check out so we could have cleaned up in our room before driving home. Also, the reservation staff didn't tell us about the $17 self park fee. Still all worth it though and would stay again if we do the run in that area again.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NeesieI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AntlersHilton, General Manager at The Antlers A Wyndham Hotel, responded to this review, September 27, 2013
Participating in the Color Run is so exciting! It’s great that our prime location near America the Beautiful Park added to your trip. Starting your day off right for a race is always important, and we’re glad that our breakfast buffet did the trick. Our parking rates are posted on our website and at several locations in the hotel and we apologize if you were not made aware of this. On future stays, do not hesitate to request a late check out! Thank you for sharing your experience at the Antlers Hilton Colorado Springs with us. It would be wonderful to see you again for the next run.
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Additional Information about The Antlers A Wyndham Hotel

Property: The Antlers A Wyndham Hotel
Address: 4 S Cascade Ave, Colorado Springs, CO 80903-1653 (Formerly Antlers Hilton Colorado Springs)
Phone Number:
Location: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Business Hotel in Colorado Springs
#33 Family Hotel in Colorado Springs
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Antlers A Wyndham Hotel 3.5*
Number of rooms: 273
Official Description (provided by the hotel):
The historic Antlers, A Wyndham Hotel of Colorado Springs is located in the middle of trendy downtown Colorado Springs, Colorado. Stunning views of the Rocky Mountains and Pikes Peak, walk one block to Tejon Street, home of fantastic foodie approved restaurants, quaint one of a kind shopping, museums and a nightlife offering something for everybody, all of this and more make the Antlers, A Wyndham Hotel the perfect place to book your Colorado Springs retreat whether it's for leisure or business travel. The property features 245 guest rooms and 24 suites, all beautifully decorated and offering elegant touches and thoughtful amenities. Wifi is available in every room and is complimentary in the public areas of the hotel. Enjoy a real Colorado Springs dining experience with two on-site restaurants lead by our own award-winning executive chef. The Antler's Grille offers elegantly casual fine dining featuring elevated contemporary American cuisine while Judge Baldwin's, the original microbrewery in Colorado Springs, provides an upscale pub menu for lunch and dinner. Room service is always ready and waiting any time you want to stay in and dine in private. The indoor heated pool and hot tub feature an experience that won't be forgotten. Swim laps or just relax while enjoying being surrounded by windows providing breathtaking panoramic views of the Rocky Mountains and Pikes Peak. You'll love working out in our fully equipped fitness center which offers the same stunning views through the wall of floor to ceiling windows. Start planning your trip or special event today at the Antlers, A Wyndham Hotel of Colorado Springs downtown hotel. The 27,500 square feet of flexible meeting space make it the perfect Colorado Springs hotel to host your team builder, conference, convention, wedding, reception, banquet or any social event that requires a learning auditorium, meeting rooms, accommodations and dining. No matter what the service area the Antlers, A Wyndham Hotel strives to go above and beyond to ensure your stay or event is unforgettable. Take advantage of one of our online Special Offers, suited to every kind of budget. ... more   less 
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Also Known As:
Antlers Hilton Colorado Springs Hotel Colorado Springs
Hilton Hotel Colorado Springs
Hilton Colorado Springs
Colorado Springs Hilton

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