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“great location” 5 of 5 bubbles
Review of Hilton Garden Inn Colorado Springs

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Hilton Garden Inn Colorado Springs
Ranked #19 of 108 Hotels in Colorado Springs
Certificate of Excellence
Mount Pleasant, Texas
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“great location”
5 of 5 bubbles Reviewed August 15, 2013

Great location in a great city. My Hilton Honors had expired, but the desk clerk filled it all back out for me and re-enrolled me. Our room was very quiet. Loved the brochures available to pick out points of interest. Great restaurants around the area, too. Great views from the hotel.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank KathySpann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review, August 16, 2013
Thank you for submitting the review on line. We gratly appreciate th remarks about the hotel and hope you will stay with us again.

Warm Regards,
Shannon Arwood
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

527 reviews from our community

Traveler rating
    255
    158
    73
    23
    18
See reviews for
143
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194
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
killeen, United States
1 review
4 of 5 bubbles Reviewed August 14, 2013

This hotel was in a nice location, easy to get to and close to some great dining and shopping across the street. Amenities were above average (fitness center was small but had quality equipment, bar was satisfactory).

  • Stayed August 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Alison W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review, August 16, 2013
Thank yo so much for taking the time to write a review. They are certainly very valuable to many travelers.

We hope to see you again in Colorado Springs!

Shannon Arwood
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Memphis, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed August 14, 2013

I found this hotel to be friendly, clean, welcoming and convenient! The staff is very helpful with any questions that I had. The cleanliness of the rooms was impeccable. There is a great shopping center across the street with many different nice restaurants and shops.

  • Stayed August 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Greg B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review, August 16, 2013
Thank you for the review on Trip Advisor. We certainly appreciate the feedback and hope you will come and visit us again!

Regards,
Shannon Arwood
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenville, South Carolina
Level Contributor
65 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed August 13, 2013

The rooms were nice and very clean. We asked for a view of the mountains and weren't disappointed! We had a really nice view of Pikes Peak. The overall condition of the hotel is well-maintained and fresh.

The staff were very courteous and friendly, helping us with everything we needed.

The breakfast was really great! Lots of fresh fruits and a made-to-order omelette station. It spoiled us for the rest of our trip out west!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank john m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review, August 14, 2013
Thank you so much for adding the review! We are so pleased you enjoyed your stay and hope you will visit us again when your travels bring you back to Colorado Springs!

Thank you,
Shannon Arwood
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Upper Arlington, Ohio
Level Contributor
65 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed August 12, 2013

My husband and I checked in on a very busy Friday night expecting to stay four nights. THe first night there was a problem with the room, but we were assured we would be moved in the morning. All went according to plan and staff went out of there ways to make certain our move, to a room with a great mountain view was painless. Unfortunately, a day later my husband started to get ill - really ill. Anything we needed, they took care of for us, including extending our stay. From housekeeping through dining through the front desk - thank you - you were brilliant.

The location is excellent for all activities. It is an older HGI but undergoing appropriate renovations and would recommed staying there for many reason. The only suggestion is to stay away from room 307 - our first room. Other than that - PERFECT - and nice workout facility.

Room Tip: Room with a view; north wing of the building.
See more room tips
  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BobandCindy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review, August 14, 2013
Thank you for the trip Advisor review! We hope your husband is feeling much better and that we will have you as our guest again!

Thank you,
Shannon Arwood
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenwood, Indiana
Level Contributor
245 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed July 26, 2013

super clean room and very pleasant staff. The rooms are spacious. The bed was very comfortable. The wifi was fast and free. The views of the mountains was awesome. The only negative was the AC unit would randomly switch to heat mode and make a bad smell.

  • Stayed July 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank IndyOmahaCincyKid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review, August 2, 2013
Thank you so much for the review. We really appreciate the feedback. If you ever have a similar issue when here, please let us know and we will be happy to take a look at it and try to resolve the issue.

Thank you so much,
Shannon Arwood
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
houston
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed July 26, 2013

Had a great experience at this hotel. Of course the backdrop of the mountains helps a lot:). The area the hotel is in sits higher in elevation than anything in the city center, so the view of the range from there is very nice.

Good location, close to a lot of restaurants and shops close by...within walking distance. Access to sidewalks for great walking/running paths.

Typical Hilton Garden Inn breakfast...fresh fruit, eggs cooked to order, bread/pastries, coffee, etc. Not free, they do charge for this. The service at breakfast is a little lacking but overall well worth it.

This hotel is about a 10 minute drive to the city and 20 minute drive from Garden of the Gods.

  • Stayed July 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank amy r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review, August 2, 2013
Thank you for the feedback on your stay at the hotel! I will surely pass on the feddback to the breakfast team about stepping it up a bit. They are a great group and all of us should be attentive.

I am pleased you enjyed the location and the view! Pikes Peak is an amazing site and we have one of the best locations for it.

We hope to see you again soon!

Shannon Arwood
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Colorado Springs

Property: Hilton Garden Inn Colorado Springs
Address: 1810 Briargate Pkwy, Colorado Springs, CO 80920-7625
Phone Number:
Location: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotel in Colorado Springs
#17 Family Hotel in Colorado Springs
#20 Romantic Hotel in Colorado Springs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Colorado Springs 3*
Number of rooms: 154
Reservation Options:
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Also Known As:
Hilton Garden Inn Colorado Springs Hotel Colorado Springs
Hilton Colorado Springs

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