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“A very hospitable facility”

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Hilton Garden Inn Colorado Springs
Ranked #23 of 105 Hotels in Colorado Springs
Abu Dhabi, United Arab Emirates
Level Contributor
49 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“A very hospitable facility”
Reviewed April 21, 2012

I was there with a group visiting town on business.First of all I would like to thank all of the staff there for being so welcoming. Everybody on the reception were smiling and more than happy to help us also the reception seating was organized in a homely feel, the sofas, chairs and the fireplace completes the whole comforting atmosphere. I spent watching tv down more than in the room and I sometimes forget I'm sitting in the lobby. There was always complimentary coffee and tea ,and sometimes cookies on the reception desk. The rooms were taken care off well and never felt not been taken care off, thank you for a nice experience.

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank UAE455
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review, April 23, 2012
Thank you so much for taking the time to submit a review on the Hilton Garden Inn Colorado Springs North. We are pleased you were satisfied with your stay and hope that you will be able to stay with us again!

Warm Regards,
Shannon Arwood - GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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575 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
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English first
Rosemead, CA
Level Contributor
137 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed April 5, 2012

Usually when I travel anywhere, I request a quiet room away from the elevators and ice machines. I have a hard time sleeping in strange surroundings. The request was filled with a smile even though I checked in late and was given several choices. I was also tired from the long travel day. They even had cookies at the check in counter.

The room was clean and fresh. Linens had that new feel to them. Free wi-fi was easy to setup. The only issue I had was with the small fridge. The noisy fan would turn on just when I was about to fall asleep and would do this throughout the night. Luckily I came prepared with ear plugs, but I didn't discover them until the next night. Suffice it to say, I was very tired the next day. I was able to check out the small gym and indoor pool which was clean and had enough equipment to get a short workout in. I didn't eat at their restaurant for any meals as there was plenty of eating establishments just across the street from the hotel. Two thumbs up for the Apple Store! A definite bonus! There's also an awesome steakhouse (Ted's Montana Grill), which I'll review later.

If you ever visit Colorado Springs, I would recommend staying here!

Room Tip: Ask for a room that faces the mountains!
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  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AFonger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review, April 23, 2012
Thank you for the feedback on the hotel. I am so sorry that the HVAC unit distrurbed you. I, like you, sleep relatively lightly and I can appreciate that. I am glad at home that we don't have to have the units in our rooms.

You are correct, Ted's Montana Grill is fantastic! That is one of my favorite places at the Promenade Shops at Briargate.

We hope we will have an opportunity to have you as our guest again!

Shannon Arwood - GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Golden, Colorado
Level Contributor
177 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed March 12, 2012

Stayed here for 3 nights b/c of business meetings in N. Colorado Springs. The bed was great - each side had firmness adjustments, so it was nice to experiment with that. Room was very clean and mostly well-provisioned (had to request more body lotion and coffee supplies). Included fridge and microwave, along with the usual coffee maker, iron, etc. The view of Pikes Peak from my room was lovely. Cable TV offering was very limited, with 20% of the channels devoted to sports, 25% to local channels, and a very meager selection of the rest of a typical cable menu. Parking lot lights were very bright in my room - I don't like to completely use black-out drapes - I like a little nighttime light, but the outside lights shone very bright into my room. Also, I had a hard time controlling the temperature in the room - it was either too cold w/ a loud air conditioner or too warm with a loud heater. So my sleep was disturbed each night. Breakfast, which was not included, was good. There were two tiers: 9.95 for full breakfast, and 6.95 for continental breakfast. However, I never saw anything describing continental breakfast, or what was included. There was only a banner describing the full breakfast. Not knowing that I had a choice, I had the full breakfast my first day. It would have been better to see something describing the option. I would definitely stay there again.

Room Tip: Ask for upstairs room with mountain view.
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  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank LHelker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alamosa, CO
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed December 18, 2011

This hotel is right across the street from shopping and the California Pizza Kitchen and a few other places. The rooms are a good size with great views.

Make sure to pay the little extra for the breakfast, you $10 more for the bed and breakfast rate and get a great cooked to order meal.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ropin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Harbor, FL
Level Contributor
209 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed November 19, 2011

Near the AFA but a little far away from Ft Carson. restaurant on premises open only for breakfast but several restaurants (California Pizza Kitchen, Panera's P F Chang's, and others across the street). Friendly staff, Clean. Would stay again.

  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank InterntlTraveler10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cary, North Carolina
Level Contributor
62 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed November 15, 2011

Stayed here for a football weekend. The location is great. Convenient to everything on the north side of town and USAFA. The bed was not the most comfortable, but I sleep on a tempurpedic at home so nothing else compares. The "sleep number system" either doesn't work or doesn't work well, the bed was perpetually firm. But the accommodations were right where they need to be for the price.

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jayll135
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Des Moines
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 15, 2011

We are traveling cross country with family and discovered Hilton Garden Inns, so decided to try this one as well. For the price, this was a tremendous value. I see hints of Hilton from my previous days of business travel. Beds are comfortable, hot showers, clean, well lit, GOOD FREE tea and coffee in the lobby. As another reviewer said, the staff - ALL of them - were helpful, friendly and gracious. My husband asked me what was up because we had a similar experience at this hotel in Flagstaff. The people that work here seem to like their jobs.

OK, now the breakfast: Though it is not free - we upgraded to the bed-and-breakfast rate, which was a deal as we are traveling with two teenage boys - this breakfast tops all others. It is seriously a made-to-order, high quality HOT breakfast with a skilled cook with a pleasant smile - we even tipped her! Tip: The green chili sauce on the breakfast burritos is wonderful - ask for some for your omelet. My veggie omelet was so good, and not just because I have been eating continental breakfast hard-boiled eggs all week! The rest of the fare is delicious - blueberries, strawberries, melon, delicious yogurt (not the stuff in the small containers but the REAL stuff!), toast, good oatmeal, granola, pancakes, three kinds of juice ... mmmmm. Oh, and real plates and utensils so not filling a landfill with all the free breakfast refuse.

The only negative was that the breakfast hostess kept taking her cigarette breaks right outside our window so our "smoke-free" room - well, we were getting smoke-for-free! Yech!!

For about $100 per night, this is a great rest stop and we'll stay again.

By the way - do leave yourself some time to visit Garden of the Gods. It is a gem of an attraction and just about 20 minutes from this hotel.

  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BlueRibbonCookies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Colorado Springs

Property: Hilton Garden Inn Colorado Springs
Address: 1810 Briargate Pkwy, Colorado Springs, CO 80920-7625
Phone Number:
Location: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotel in Colorado Springs
#17 Family Hotel in Colorado Springs
#20 Romantic Hotel in Colorado Springs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Colorado Springs 3*
Number of rooms: 154
Official Description (provided by the hotel):
Completely renovated and transformed, end of 2016. The Hilton Garden Inn Colorado Springs hotel is conveniently located in the heart of Colorado's major attractions, just off I-25. With Pikes Peak as its backdrop this hotel in Colorado Springs features convenience and easy access to five military bases, Pikes Peak and major businesses in the area. Experience some of Colorado's premier cycling, hiking, white water rafting, skiing, fishing and horseback riding nearby. Upscale amenities, world-class service, along with the breathtaking scenery and views of the Rocky Mountains, make the Hilton Garden Inn the perfect choice for the business traveler, as well as the family on vacation. Check out the packages on our Special Offers page and Book Direct to get the guaranteed best rate. ... more   less 
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Also Known As:
Hilton Garden Inn Colorado Springs Hotel Colorado Springs
Hilton Colorado Springs

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