I have been a Hilton Honors member for many years and have stayed in more then 50 hotels across the country. By far this particular hotel is the worst hotel I have stayed in. Earlier reviewers must be deaf because this place was the loudest hotel of our trip. You can hear people's conversations through the walls and they weren't even yelling. People walking down the hallway sounded like a herd of elephants, along with slamming of doors, closets, and blaring televisions. Now to the messy part. Check-in for this hotel was 4:00 pm. We arrived at 4:30 and after going up the 1 and only elevator we walked past multiple glasses, mugs and plates just sitting outside doors. After leaving for dinner at 7pm, not 1 thing was picked up and we took the stairs because the elevator was on the other side of the hotel. In the stairway we saw a little boy's pair of underwear and a shoe. We arrived back at 9 and finally the hallway was cleaned but a roll away mattress was still in the hallway. The next morning we woke and went to breakfast at 9am and the mattress was still in the hallway and so were the underwear and shoes. Even though we had a Non-smoking room walking down the hallway was just gross. We were 10 rooms from the closest Smoking room and it smelled like we were right next to them. Overall we were there for 2 nights and didn't get any sleep, the roll away mattress was there for 2 nights and a pair of underwear and a shoe was there for 2 days. The ONLY positive was that this hotel was it's location, within 15 miles of the major attractions.
- Official Description (provided by the hotel):
- Completely renovated and transformed, end of 2016. The Hilton Garden Inn Colorado Springs hotel is conveniently located in the heart of Colorado's major attractions, just off I-25. With Pikes Peak as its backdrop this hotel in Colorado Springs features convenience and easy access to five military bases, Pikes Peak and major businesses in the area. Experience some of Colorado's premier cycling, hiking, white water rafting, skiing, fishing and horseback riding nearby. Upscale amenities, world-class service, along with the breathtaking scenery and views of the Rocky Mountains, make the Hilton Garden Inn the perfect choice for the business traveler, as well as the family on vacation. Check out the packages on our Special Offers page and Book Direct to get the guaranteed best rate. ... more less
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- Also Known As:
- Hilton Garden Inn Colorado Springs Hotel Colorado Springs
- Hilton Colorado Springs