My mom & I stayed in this hotel as a stopover between the Colorado Springs airport and Buena Vista, which was our destination. We found the hotel easily, as it is located just off what I would call one of the "main drags" of the city. The lobby was very welcoming, clean and comfortable looking area if you wanted to hang out and read or relax. The hotel room was nice, spacious, clean and comfortable. We were pleasantly surprised to find a mini fridge and microwave in the room, which was great as we had picked up snacks & water that we wanted to keep cool. There was also a safe in the closet if you would need such a thing - we didn't but it was an interesting addition. The beds were comfortable and although we were not on the "scenic" side of the hotel, the room was quiet and we got a great night's rest. The hotel staff was wonderful, especially the young woman who was at the desk both when we checked in and again the next day when we checked out. She was extremely helpful, giving us directions to shopping areas & restaurants the first evening (all were very close and easy to find) as well as directions and a map which she marked for us to direct us to the zoo the next day. She also was kind enough to direct us to the business center so that we could access the internet and google directions from the zoo to our next destination. Overall, very good impression of the hotel and staff. We would definitely stay there again. We booked this hotel through Priceline and were pleased with the value as well.