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Holiday Inn Colorado Springs Airport
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Reviews (258)
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Reviewed September 29, 2012

I found this hotel to be the perfect place to stay near the airport. Since it has a free shuttle that runs all day, you can easily get to the airport. The rooms are very nice, the dining room is good for both dinner and breakfast, and the personnel could not have been nicer.

  • Stayed: September 2012, traveled as a couple
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Thank Harriette W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIHIECOS, Front Office Manager at Holiday Inn Colorado Springs Airport, responded to this reviewResponded October 1, 2012

Dear Harriette7,

Thank you for taking the time out of your schedule to write a great review about our hotel. We are glad to hear that the airport shuttle was convenient for you and that our staff lived up to their expectations! Hope to see you again soon!

-Your friends at the Holiday Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 27, 2012

Our family has done nothing but travel all over the U.S. for 2 years. So, we decided to have a staycation and stay at this Holiday Inn. We had a fantastic time! We have a young daughter so it was great fun swimming in the pool for hours. A wonderful perk that the hotel had was the sports bar and grill. The sports bar was great to kick back and have some great food with the family. My extented family is coming next week and I bet you can guess where we are headed for another staycation. We are bringign our own breakfast this time. It was quit pricey for breakfast. Over all great hotel!

  • Stayed: September 2012, traveled with family
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Thank Kristin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIHIECOS, Front Office Manager at Holiday Inn Colorado Springs Airport, responded to this reviewResponded October 1, 2012

Dear Kristin T,

Thank you for taking the time out of your day to write such a great review about hotel! We take pride on making sure that all of our guests are treating like family! Make sure that you have signed up for our priority club program. It is completely free to sign up and you get a $5.00 off coupon to use in our restaurant. That might help with breakfast. We can't wait to see you again!

Until next time, "Happy Travels"!

-Your friends at the Holiday Inn

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Reviewed September 22, 2012

both the hotels hi and hi express seem to be in good shape. however, my 86 year old mother likes the chain and is a member of their loyalty program. we are vacationing from california and mom decided to stay in colorado springs. so she called the 1 (800) number and booked the room. she asked how to get there but from what i heard (on speakerphone in car) were very general indeed!
arrow plaza but some call it martin luther king expressway! so she wrote it down. no one EVER offered to spell the address give the exit number (or highway number). so after driving through colorado springs, we exited and parked by the air force training center. called 1(800) again no one asked which highway we were on! so i tell her to get the local number. we were finally told to exit 25 south at exit # 139. great (i thought) still lost we called the local number. where we were told by the female on the phone "i am not from here!" "i am the only one here" i dont mlk parkway."
45 minutes after arriving in colorado springs we stopped at a gas station and were directed right here. seems we were 10 minutes away but had no way of knowing!
i will never stay at your properties again.
just no excuse for poor directions at $100.00 per night! j turner lafayette, ca

Room Tip: i am still angry with the situation! so no tips
  • Stayed: September 2012, traveled with family
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1  Thank jimatalltec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIHIECOS, Front Office Manager at Holiday Inn Colorado Springs Airport, responded to this reviewResponded October 1, 2012

We are very dissapointed to hear about the poor directions that you received from our 1-800 number and from one of our Holiday Inn properties. We wanted to say how much we appreciate your feedback so that this will never happen again.

Sincerely,

Your friends at the Holiday Inn

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Reviewed September 17, 2012

I stayed here with a few other guys from work. We were in town for work and we had stayed here a couple years ago. The hotel has been remolded and the room are very nice! The restaurant/bar has also had a make over and is very nice. I would say that this Hotel would be best for singles or couples. They have a small indoor pool. If I was coming to Colorado Springs with my family I would choose another hotel that I also did a review on. One problem that I have noticed is that cars get broken into sometimes, I'm guessing that they are looking for items in the cars and if they see something that they want they break the glass and take it. Be safe, don't leave electronics in your car and park near the main entrance. This hotel is not in a bad area and I am kind of surprised that cars get broken into. It has happened on two different trips here. Lucky just not to my rental.

Room Tip: They have some King rooms and priority club members can get a King room if they are available. I've heard that corner rooms are bigger but I haven't had one.
  • Stayed: September 2012, traveled on business
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Thank bhester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIHIECOS, Front Office Manager at Holiday Inn Colorado Springs Airport, responded to this reviewResponded September 19, 2012

Dear bhester,

Thank you for taking the time to write a review about our hotel. Your tips are very helpful to others about our hotel. We are really proud of our renovations that took place. We look forward to seeing you and co-workers again soon! Until then, "happy travels!"

Thank you,

Your friends at the Holiday Inn

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Reviewed September 7, 2012

We stayed here 1 night, as it was well located for visiting Garden of the Gods and Seven Falls as we travelled through Colorado. I stay in hotels for over 100 nights every year, and our King room here had a new bed which was the most comfortable I have ever had in a hotel - including some really expensive hotels! The room was large, clean and well appointed. Service was good. The room was surprisingly quiet, especially considering this is essentially an airport hotel. There are a couple of dozen restaurants within a 5-mile radius so it is generally well located. I would use again if travelling in the area.

  • Stayed: September 2012, traveled as a couple
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1  Thank IMUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIHIECOS, Front Office Manager at Holiday Inn Colorado Springs Airport, responded to this reviewResponded September 19, 2012

Dear IMUK,

Thank you for taking the time to write a review for our hotel. We really appreciate your kind words and take pride in making sure all of our guests feel the same way as you do. Our staff looks forward to seeing you again! A nice clean room and comfortable bed will be waiting for you! Until then "happy travels"!


-Your friends at the Holiday Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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