Let me start off by saying that I am not very picky when it comes to choosing a hotel and I do not expect anything fancy when spending $75/night for a room. What I do expect is that the room will be clean & comfortable and that I will feel safe. I was looking for a last minute hotel room in Colorado Springs and did not want to spend over $100 for just one night, after reading a few reviews on Trip Advisor this seemed like it would be an ok place to stay for the night after driving for over 13 hours. I should have trusted my instincts when I walked into the lobby. The first thing you notice when you walk in is the overwhelming smell of plug-in air fresheners. The gentleman at the front desk was not very friendly or helpful, he was helping another customer with some WIFI issues and basically told her the WIFI was fine and the issue was her computer (we were not able to get the WIFI to work for us either). He was very short with us and seemed like he didn't even want to be there. After checking in and paying for our room we were told there were no elevators which meant we had to carry everything with us up the stairs to the second floor (no assistance or change to a ground level floor was offered). Once we got upstairs we were immediately overwhelmed by the smell of cigarette smoke, dirty dogs, musty/stale air and more plug-in air fresheners (there are different scents plugged into every outlet in the upstairs hallway). I myself am a dog lover and stay at pet friendly hotels all the time but I have never been in a hotel that smells like dirty dog. I did notice that all the rooms had no smoking signs but either guests were ignoring this or the smell was coming from downstairs rooms. The rooms here are very outdated and dingy including the air conditioner which cycles off and on very loudly about every five minutes. The linens on the beds do not appear to have ever been replaced or updated and even had some stains on them and the bed itself was very uncomfortable. The shower curtain was nasty and in the room my brother rented it had mold on it. The walls are very thin and you can hear everything all night long, people walking up and down the halls, dogs barking, people coughing, doors slamming, you name it we heard it. There is a huge gap between the door and the floor so the light from the hallway shines in your room all night ( I ended up putting a towel on the floor to cover the gap). Our room was also right across from the guest lounge and there was creepy man sleeping in there with the lights off, he was gone in the morning but I don't know if he stayed the night there. I should have asked for a refund and went to another hotel but after driving for over 13 hours and facing another 10 hour drive the next day I really just wanted to sleep. In the morning when I checked out the lady at the front desk seemed very uninterested in asking how my stay was or anything, it took her minute to look up from what she was doing and she simply took the room keys and that was it. The only positive I can give this hotel is that they provide nice toilet paper and had good pastries for breakfast.
- Official Description (provided by the hotel):
- Airport Value Inn & Suites is located at the North gate entrance to United States Peterson Air Force Base. Airport Value Inn & Suites provides a quality hotel at a valuable price. Located only 15 miles from downtown Colorado Springs and 10 miles from the Colorado Springs Airport, the hotel also provides easy access to attractions such as the Citadel Mall, United States Olympic Training Center, Cheyenne Mountain Zoo, Garden of the Gods, Cliff Dwellings, Seven Falls and Pikes Peak just to name a few. Guest can jump start there mornings with the free newspaper and free hot and cold complimentary breakfast featuring Belgian Waffles, Biscuits and Gravy, Bagels, Fruit, Cereal, Juice and more. Nearby restaurants provide a wide variety of dining options for lunch or dinner. The hotel also provides Free High Speed WiFi Internet, Business Center, Picnic Area with grill, Breakfast Room, Fitness Room, Relaxing Reading Lounge, Meeting/Conference Room. All Regular guest rooms feature mini Refrigerator, Microwave, Coffee Maker, TV, Work Desk and Hair Dryer. ... more less
- Reservation Options:
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- Also Known As:
- Airport Value Hotel
- Airport Value Motel