We stayed there October 12, 2012. We were on a road trip back from Las Vegas to Minnesota. My husband wanted to sleep, and I wanted to play. We did not have a reservation, which was a big mistake. We drove around Blackhawk/Central City, and found that all other hotels (Ameristar, The Isle, The Silver something) were full. The Reserve had a vacancy, so we took it. It took forever to get checked in. The front desk staff seemed robotic. The room was furnished okay. I noticed foreign hairs on the bathroom floor, along with some dried liquid (Cleaning solution or shampoo, or?) The machines were horrible. The casino was dead for a Friday night. The Reserve is fairly isolated from the other casinos in the area, so I was limited to only play there. The fire alarm went off at 4 AM. My husband could not get back to sleep. I waited at the front desk for 15 minutes to speak to a manager about our experience, but nobody showed up. The front desk rep apologized for the wait, but did not try to contact a manager a second time. We checked out and continued on our road trip.
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- Also Known As:
- Reserve Hotel Central City
- Fortune Valley Hotel