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Best Western Plus Castle Rock
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Reviews (630)
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All reviewsbest westernsbusiness suiteoutlet mallgreat place to staysausagemountain viewdenver areawould stay againcolorado springsgreat breakfaststaff was very friendlybed was very comfortableindoor poolhot tubclean roomspotatoesbreakfast room
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446 - 451 of 630 reviews
Reviewed January 7, 2014

We were here over New Years eve and for a couple more days. It is a lovely hotel and in pristine condition. We used the pool and hot tub which were clean. Although the hot tub needs to be hotter. We had breakfast and the staff was very efficient and the food was good.

  • Stayed: January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Carol S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRChris, Director of Sales at Best Western Plus Castle Rock, responded to this reviewResponded January 13, 2014

Dear Guest,
We are so happy to hear that you had a wonderful stay with us! We do value your business and appreciate your taking time to write this review. Please come back and see us soon! Best Wishes!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 31, 2013

Nice appearance, clean hotel, in good condition, nice bed, large room, good shower, good internet access, helpful and friendly staff, above average hot breakfast, average fitness center, easy access from the interstate, quiet atmosphere.

  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Joseph A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRChris, Director of Sales at Best Western Plus Castle Rock, responded to this reviewResponded January 2, 2014

Dear Guest,
Thank you for your review. We do appreciate your business and your taking time to write about our property. We are very pleased that you enjoyed your stay with us and hope that we may be able to welcome you back soon. Best wishes!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 26, 2013

I found the hotel very friendly and helpful at all staff levels. The rooms and hotel itself was very nicely appointed. Cleanliness was found throughout the hotel. Their breakfast was great with many choices for a hot or cold breakfast each morning. It is centally located to many shopping areas.

  • Stayed: December 2013, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Barbara B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRChris, Director of Sales at Best Western Plus Castle Rock, responded to this reviewResponded December 30, 2013

Dear Guest,
We appreciate your kind words--thank you for taking time to review our property. We are so pleased that you enjoyed our breakfast and our properties cleanliness. We hope you will be back to see us, we do appreciate your business! Best wishes!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 26, 2013

We were here for a weekend stay while the movers were en route with the moving truck. We enjoyed our stay in a kitchen suite. We had a king size bed and a pull out couch with lots of room for all of us. The kids enjoyed the pool (the tile surround was very slippery though - so watch out). Overall, very clean and friendly.

  • Stayed: January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank lbm5673
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRChris, Director of Sales at Best Western Plus Castle Rock, responded to this reviewResponded December 30, 2013

Dear Guest,
Thank you for taking time to review our property. We are pleased we were able to accommodate you and your family during a move in our balcony suite with full kitchen. Welcome to Castle Rock! Let us know if we can help as you get acquainted to the area. Best Wishes!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 22, 2013

We used tripadvisor while on the road trying to find a stopping point for the night. The reviews about the clean and comfortable rooms really helped. Even though they charged a $20 fee for our pets we were very happy with the first floor convenience of the Pet rooms. Our room was very large, clean (with no pet odor), and a comfortable king sized bed. We will stay here again on our way home.

Stayed: December 2013, traveled with family
Thank TexasTravellingMiMi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRChris, Director of Sales at Best Western Plus Castle Rock, responded to this reviewResponded December 24, 2013

Dear Guest,
Thank you so much for taking time during the busy holiday season to write this positive review. Your kind words are much appreciated and we look forward to your return! Best Wishes!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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