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“Accomodating Hotel”

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Best Western Plus Castle Rock
Ranked #1 of 7 Hotels in Castle Rock
Certificate of Excellence
GreenLeadersBronze level
Reviewed December 26, 2013

I found the hotel very friendly and helpful at all staff levels. The rooms and hotel itself was very nicely appointed. Cleanliness was found throughout the hotel. Their breakfast was great with many choices for a hot or cold breakfast each morning. It is centally located to many shopping areas.

  • Stayed: December 2013, traveled solo
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Review collected in partnership with Best Western
Thank Barbara B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRChris, Director of Sales at Best Western Plus Castle Rock, responded to this reviewResponded December 30, 2013

Dear Guest,
We appreciate your kind words--thank you for taking time to review our property. We are so pleased that you enjoyed our breakfast and our properties cleanliness. We hope you will be back to see us, we do appreciate your business! Best wishes!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (593)
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413 - 419 of 593 reviews

Reviewed December 26, 2013

We were here for a weekend stay while the movers were en route with the moving truck. We enjoyed our stay in a kitchen suite. We had a king size bed and a pull out couch with lots of room for all of us. The kids enjoyed the pool (the tile surround was very slippery though - so watch out). Overall, very clean and friendly.

  • Stayed: January 2013, traveled with family
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Thank lbm5673
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRChris, Director of Sales at Best Western Plus Castle Rock, responded to this reviewResponded December 30, 2013

Dear Guest,
Thank you for taking time to review our property. We are pleased we were able to accommodate you and your family during a move in our balcony suite with full kitchen. Welcome to Castle Rock! Let us know if we can help as you get acquainted to the area. Best Wishes!

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Reviewed December 22, 2013

We used tripadvisor while on the road trying to find a stopping point for the night. The reviews about the clean and comfortable rooms really helped. Even though they charged a $20 fee for our pets we were very happy with the first floor convenience of the Pet rooms. Our room was very large, clean (with no pet odor), and a comfortable king sized bed. We will stay here again on our way home.

Stayed: December 2013, traveled with family
Thank TexasTravellingMiMi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRChris, Director of Sales at Best Western Plus Castle Rock, responded to this reviewResponded December 24, 2013

Dear Guest,
Thank you so much for taking time during the busy holiday season to write this positive review. Your kind words are much appreciated and we look forward to your return! Best Wishes!

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Reviewed December 17, 2013

Very clean and very friendly staff. The air lines destroyed my husbands luggage. AND his sleeping machine. So that put us 4 hours behind and late for our meeting. However checking in was so pleasant with a lady named Judy. With no breathing machine to help my husband get through the night we had to check out early the next day. Pat was so kind and helpful.We will be back to the Best Western in Castle Rock Co.

  • Stayed: December 2013, traveled on business
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Review collected in partnership with Best Western
Thank Linda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRChris, Director of Sales at Best Western Plus Castle Rock, responded to this reviewResponded December 18, 2013

Dear Guest,
Thank you so much for taking the time to review our property. We are so glad that our staff was able to help you after a difficult experience with your flight. We look forward to welcoming you back to our hotel when you are back in Castle Rock.

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Reviewed December 2, 2013

My husband stays here for black Friday because he works at the Outlets of Castlerock. This is his second year staying and we will use it again next year. They were very friendly, the room was clean and had nice décor. Breakfast is hot which is nice better then some we have been to, it not the best because its all microwaved food but definitely not terrible. Good variety to chose from.

  • Stayed: November 2013, traveled with family
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Review collected in partnership with Best Western
Thank Pierre M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRChris, Director of Sales at Best Western Plus Castle Rock, responded to this reviewResponded December 4, 2013

Dear Guest,
We are so pleased to have one of our Outlets at Castle Rock partners with us for Black Friday and that you enjoyed your stay. We appreciate your review and look forward to your return! Best wishes!

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Reviewed December 1, 2013

My family and I stayed at the Best Western for almost 2 months after we fled from the Black Forest Fire. They were amazing and really helped me get through such a hard time. They would make cookies for me and keep them behind the counter. I locked myself out of my room dozens of times and they gladly gave me a new card. They listened to my sorrows and joys and became family. I got to know them and they are dear to me. The staff here goes above and beyond the call of duty and I would recommend this hotel to everyone.

  • Stayed: June 2013
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Thank EmilyGEdwards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRChris, Director of Sales at Best Western Plus Castle Rock, responded to this reviewResponded December 4, 2013

Dear Guest,
Our whole staff loved having you and your family as our guests. You will always be part of our "Best Western Castle Rock" family. Hope you will come by and say hi when you are in our area. Thank you for taking the time to write this review. Sending best wishes to you and your family!

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Reviewed December 1, 2013

The motel is located very conveniently on I-25 interchange. Has a couple restaurants, and a great liquor store in walking distance. I requested, and got a room with a view looking west towards the front range of the Rockies. The room was very comfortable. My wife and I were staying over Thanksgiving holidays. The motel was relatively full, which made the somewhat small breakfast room crowded. Our experience with the motel was very nice, and we will be staying there again next year when we visit the grandchildren.

  • Stayed: November 2013, traveled with family
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Review collected in partnership with Best Western
Thank Charles T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRChris, Director of Sales at Best Western Plus Castle Rock, responded to this reviewResponded December 4, 2013

Dear Guest,
There is nothing better than visiting grand children and we are so pleased that you stayed with us while spending time with your family. We will look forward to welcoming you back to our property in the near future. Thank you for your review and your business!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Castle Rock

Address: 595 Genoa Way, Castle Rock, CO 80109-1980 (Formerly Best Western Inn & Suites of Castle Rock)
Phone Number:
Location: United States > Colorado > Castle Rock
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Castle Rock
Price Range: $107 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Castle Rock 2.5*
Number of rooms: 69
Official Description (provided by the hotel):
The Best Western Plus in Castle Rock is conveniently located off the I-25 corridor with access to many amenities.We are located directly south of the Outlets of Castle Rock and within walking distance to many restaurants. Downtown Castle Rock, Denver and the Rocky Mountains are just a short drive away! With our free complimentary hot breakfast served every morning to our 24 hour front desk service, we strive to make your stay feel like home away from home. ... more   less 
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Also Known As:
Best Western Castle Rock
Castle Rock Best Western

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