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“Best, Best Western EVER”

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Best Western Plus Castle Rock
Ranked #1 of 7 Hotels in Castle Rock
Certificate of Excellence
GreenLeadersBronze level
las vegas, United States
1 review
“Best, Best Western EVER”
Reviewed December 17, 2013

Very clean and very friendly staff. The air lines destroyed my husbands luggage. AND his sleeping machine. So that put us 4 hours behind and late for our meeting. However checking in was so pleasant with a lady named Judy. With no breathing machine to help my husband get through the night we had to check out early the next day. Pat was so kind and helpful.We will be back to the Best Western in Castle Rock Co.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western

Helpful?
Thank Linda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRChris, Director of Sales at Best Western Plus Castle Rock, responded to this review, December 18, 2013
Dear Guest,
Thank you so much for taking the time to review our property. We are so glad that our staff was able to help you after a difficult experience with your flight. We look forward to welcoming you back to our hotel when you are back in Castle Rock.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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580 reviews from our community

Traveler rating
    439
    107
    24
    5
    5
See reviews for
246
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
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  • French first
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English first
Thornton, United States
1 review
Reviewed December 2, 2013

My husband stays here for black Friday because he works at the Outlets of Castlerock. This is his second year staying and we will use it again next year. They were very friendly, the room was clean and had nice décor. Breakfast is hot which is nice better then some we have been to, it not the best because its all microwaved food but definitely not terrible. Good variety to chose from.

  • Stayed November 2013, traveled with family
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Review collected in partnership with Best Western

Helpful?
Thank Pierre M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRChris, Director of Sales at Best Western Plus Castle Rock, responded to this review, December 4, 2013
Dear Guest,
We are so pleased to have one of our Outlets at Castle Rock partners with us for Black Friday and that you enjoyed your stay. We appreciate your review and look forward to your return! Best wishes!
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1 review
Reviewed December 1, 2013

My family and I stayed at the Best Western for almost 2 months after we fled from the Black Forest Fire. They were amazing and really helped me get through such a hard time. They would make cookies for me and keep them behind the counter. I locked myself out of my room dozens of times and they gladly gave me a new card. They listened to my sorrows and joys and became family. I got to know them and they are dear to me. The staff here goes above and beyond the call of duty and I would recommend this hotel to everyone.

  • Stayed June 2013
    • Value
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Helpful?
Thank EmilyGEdwards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRChris, Director of Sales at Best Western Plus Castle Rock, responded to this review, December 4, 2013
Dear Guest,
Our whole staff loved having you and your family as our guests. You will always be part of our "Best Western Castle Rock" family. Hope you will come by and say hi when you are in our area. Thank you for taking the time to write this review. Sending best wishes to you and your family!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newnan, United States
Level 2 Contributor
9 reviews
4 hotel reviews
Reviewed December 1, 2013

The motel is located very conveniently on I-25 interchange. Has a couple restaurants, and a great liquor store in walking distance. I requested, and got a room with a view looking west towards the front range of the Rockies. The room was very comfortable. My wife and I were staying over Thanksgiving holidays. The motel was relatively full, which made the somewhat small breakfast room crowded. Our experience with the motel was very nice, and we will be staying there again next year when we visit the grandchildren.

  • Stayed November 2013, traveled with family
    • Value
    • Location
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    • Service
Review collected in partnership with Best Western

Helpful?
Thank Charles T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRChris, Director of Sales at Best Western Plus Castle Rock, responded to this review, December 4, 2013
Dear Guest,
There is nothing better than visiting grand children and we are so pleased that you stayed with us while spending time with your family. We will look forward to welcoming you back to our property in the near future. Thank you for your review and your business!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque, New Mexico
Level 1 Contributor
4 reviews
3 hotel reviews
Reviewed November 25, 2013

Lovely hotel and the staff was courteous and provided excellent service. The suite was great and the bed very comfortable. Breakfast was good with lots of choices and the cookies at the front desk were a nice touch with coffee in the lobby. Our dog was satisfied with the stay! Lots of restaurants closeby.

  • Stayed November 2013, traveled as a couple
    • Value
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Review collected in partnership with Best Western

Helpful?
Thank Dominique54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRChris, Director of Sales at Best Western Plus Castle Rock, responded to this review, November 27, 2013
Dear Guest,
Thank you for taking time to share your wonderful experience at our property. Your kinds words about your suite, our staff, your bed, your breakfast and cookies was much appreciated. So glad that your dog enjoyed the stay, also! Come back and see us again soon! Best wishes!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orange County, CA
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 23, 2013

We were in CO visiting friends for a long weekend. We arrived on a Thursday night and check-in was a breeze. There were a few free chocolate chip cookies left in the lobby and they were yummy. The lobby was nicely decorated and cozy. There was complimentary coffee and games and books that you could borrow.

Our room was wonderful, clean and up to date, with free, fast internet. There was also a lot of stations on the TV. We ate the complimentary breakfast a couple of times in the morning and both times, it wan't crowded at all. There was a variety of foods to choose from: yogurt, fruit, cereal, oatmeal, bagels/bread, muffins, hardboiled eggs and a waffle maker. There was also some other items.

If we ever go back to Castle Rock, we would definitely stay at this Best Western.

  • Stayed November 2013, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank love2run13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRChris, Director of Sales at Best Western Plus Castle Rock, responded to this review, November 25, 2013
Dear Guest,
Thank you for taking the time to write this review and give such a clear description of your stay with us! It makes us so happy to hear reviews like yours. We will eagerly look forward to your return! Best wishes!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado
1 review
Reviewed November 11, 2013

Quiet, clean rooms and good breakfast. Daughter enjoyed indoor hot tub and pool. Only complaint was that the beds were a little too firm for my taste. Hotel is close to everything in Castle Rock and was very easy to get to. Would definitely stay here again.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank newvegastraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRChris, Director of Sales at Best Western Plus Castle Rock, responded to this review, November 20, 2013
Dear Guest,
We do appreciate your review and your business. We are so pleased that you enjoyed our room, pool, hot tub, and breakfast! We look forward to welcoming you back to our hotel!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Castle Rock

Property: Best Western Plus Castle Rock
Address: 595 Genoa Way, Castle Rock, CO 80109-1980 (Formerly Best Western Inn & Suites of Castle Rock)
Phone Number:
Location: United States > Colorado > Castle Rock
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Castle Rock
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Castle Rock 2.5*
Number of rooms: 69
Official Description (provided by the hotel):
The Best Western Plus in Castle Rock is conveniently located off the I-25 corridor with access to many amenities.We are located directly south of the Outlets of Castle Rock and within walking distance to many restaurants. Downtown Castle Rock, Denver and the Rocky Mountains are just a short drive away! With our free complimentary hot breakfast served every morning to our 24 hour front desk service, we strive to make your stay feel like home away from home. ... more   less 
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Also Known As:
Best Western Castle Rock
Castle Rock Best Western

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