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“Highly reccomended”

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Best Western Plus Castle Rock
Ranked #1 of 7 Hotels in Castle Rock
Certificate of Excellence
GreenLeadersBronze level
Khartoum, Sudan
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Highly reccomended”
Reviewed May 18, 2011

Very nice hotel, good location near a big outlet center and the main road. It is also relatively near Denver Airport, so good for a stop over if you plan to go south. Staff was friendly helpful and very nice.
The variety of the Breakfast was very good, lot of choice and every day something different. The second day we had bacon and it was one of the best I have ever had.
Very good quality compared to other Best western!
I was also offered a nice welcome pack as I have the platinum BW card.

  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Gionata_72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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553 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (85)
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English first
Hondo
1 review
Reviewed May 9, 2011

The staff at Castle Rock was so helpful for our whole family. We were there for a funeral and stayed six days. Any information we needed or service we required was taken care of with out any
delay. The breakfast was good and the area very clean. The lady there was very friendly. The desk clerks were very friendly and caring toward the whole group of us. It was a very pleasant stay. Our rooms were spot less and very quiet. It was a great experience. Thank you
management and staff of Best Western of Castle Rock.




questions.

  • Stayed April 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank KLM44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tlina, Director of Sales at Best Western Plus Castle Rock, responded to this review, May 18, 2011
It is our pleasure to be a comfort to our guest families especially when they are going through challenging times. We are pleased to hear that you had a great experience with us.

We could not agree with you more that Best Western Inn & Suites of Castle Rock is a friendly hotel. We do strive to make each guest stay perfect!

Thank you for taking the time to review our property--we truly do appreciate your comments and look forward to your next stay with us!

The Management Team at Best Western Inn & Suites of Castle Rock
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Castle Rock, Colorado
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 31, 2011

This hotel is my favorite. When I couldn't get an internet connection, the front desk clerk took care of it right away and was so nice!

The staff are always courteous and helpful. The complimentary breakfast is always delicious along with the coffee. They also provide coffee, decaf and hot water at all hours in the lobby area. So nice.

The rooms are always clean and comfortable.

If you're looking for a clean, comfortable hotel to stay at, visit the Best Western Inn & Suites of Castle Rock, CO.

  • Stayed March 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GypsyTraveler33345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tlina, Director of Sales at Best Western Plus Castle Rock, responded to this review, April 5, 2011
Thank you for the wonderful review! We strive to ensure a pleasant and memorable experience for our guests and reviews like yours are very important to us!

We will look forward to your next stay with us!

Best regards,
The Management Staff at Best Western Inn & Suites of Castle Rock
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 27, 2011

I stayed in Castle Rock for a long weekend, since one of my best friends was getting married in nearby Louviers and I was a bridesmaid. When I checked out prices on the hotel's website, the business suite cost the same as a regular room, so I booked the suite. The room was huge and it was great to have all the space to spread out my stuff, since I was staying for four nights. The staff was always friendly and the free breakfast buffet in the morning was great -- lots of good food and complimentary newspapers.

The bathroom, on the other hand, was terrible. First, the fan was attached to the light switch, so whenever I turned on the light, the fan would start and after about five minutes, it would be buzzing and thudding, and making all the noises old exhaust fans make. Second, the bathroom lights were recessed above the sink/counter and so the shower received almost no light once the shower curtain was closed. Third, during one of my showers, the water pressure dropped unexpectedly. Then 60 seconds later, it went back to normal. Then 60 seconds later, it dropped again, and so on and so forth.

I'm recommending this, but with the caveat about the bathroom. If you don't mind having a noisy bathroom and a semi-dark shower with sporadic water pressure, then you should have no problems here. I know those things don't bother some people because they take quick showers and only spend a few minutes getting ready in the morning. As I said, the rooms and staff are great, but the bathrooms aren't.

  • Stayed March 2011, traveled solo
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Helpful?
1 Thank arkinese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredericksburg, VA
1 review
Reviewed March 8, 2011

The staff was wonderful and very helpful. The Inn is located very close to shopping and different resturants. the only problem I experienced was the hot breakfast was cold and had to be rewarmed. There was a large food selection in the morning . I highly recommend this Hotel.

  • Stayed March 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TinaLeavy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tlina, Director of Sales at Best Western Plus Castle Rock, responded to this review, March 16, 2011
Thank you so much for reviewing our property. We are so pleased that you enjoyed your stay. We are sorry that the breakfast was not up to our usually standards. We will make it a priority to correct this problem. We look forward to your next stay with us.

Best regards.
The Management at Best Western Inn & Suites of Castle Rock
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque, NM
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 17, 2011

Arrived later in the evening. Hotel is easy to find, convenient location off the interstate. Front desk service friendly, helpful. Standard room was clean, comfortable, nothing fancy. The exercise room is small, equipment dated (elliptical/treadmill) but functional. Indoor pool nice. Library of books, DVD equipment/movie rentals are reasonable. Very close to lots of shopping and tons of restaurants (both sit down and fast food). Overall, very comfortable stay.

  • Stayed January 2011, traveled with family
    • Value
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Helpful?
Thank NativeGirl47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guthrie, Oklahoma
Level Contributor
3 reviews
Reviewed January 17, 2011

We were there for our children's wedding. Judy the check in person went way above and beyond her duties to make sure we had more than everything we needed and in a timely fashion. The housekeepers were very nice and helpful. The food was good and served nicely, but JUDY was the one behind it all . It was the most pleasant stay we have had in a long time. Thank you for you nice hotel.

  • Stayed January 2011, traveled with family
    • Value
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    • Rooms
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Helpful?
Thank nannybwilk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Castle Rock

Property: Best Western Plus Castle Rock
Address: 595 Genoa Way, Castle Rock, CO 80109-1980 (Formerly Best Western Inn & Suites of Castle Rock)
Phone Number:
Location: United States > Colorado > Castle Rock
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Castle Rock
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Castle Rock 2.5*
Number of rooms: 69
Official Description (provided by the hotel):
The Best Western Plus in Castle Rock is conveniently located off the I-25 corridor with access to many amenities.We are located directly south of the Outlets of Castle Rock and within walking distance to many restaurants. Downtown Castle Rock, Denver and the Rocky Mountains are just a short drive away! With our free complimentary hot breakfast served every morning to our 24 hour front desk service, we strive to make your stay feel like home away from home. ... more   less 
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Also Known As:
Best Western Castle Rock
Castle Rock Best Western

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