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“Thumbs Up!!” 4 of 5 bubbles
Review of Comfort Inn & Suites Carbondale

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Comfort Inn & Suites Carbondale
Ranked #1 of 2 Hotels in Carbondale
Certificate of Excellence
New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Thumbs Up!!”
4 of 5 bubbles Reviewed February 19, 2014

The Comfort Inn in Carbondale was a great delight. We arrived to be met by a friendly, smiling, courteous staff. Check in was quick, room was very clean and comfortable. What I didnt know, but was very pleasantly surprised was that they changed their bedding offerings as of Dec 2013. They now offer 4 pillows - 2 soft and 2 firm per queen bed. Very comfortable! Great move guys!! Through the stay (we were skiing in Aspen), the hot breakfast hit the spot each day and again the courteous staff was always available for our requests on where to dine or have a drink. Would definetely come back here.. Thumbs Up Carbondale!!

  • Stayed February 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jeff F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmcomfortinn116, General Manager at Comfort Inn & Suites Carbondale, responded to this review, February 19, 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Lily Feng
General Manager
Comfort Inn and Suites Carbondale CO
970-963-8880
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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272 reviews from our community

Traveler rating
    142
    89
    29
    6
    6
See reviews for
75
108
15
30
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Carbondale, Colorado
1 review
5 of 5 bubbles Reviewed February 4, 2014

This hotel is only 40 minutes drive from Aspen, but it is 3 times cheaper!!! The amenities are the best: good free breakfast including omelet and sausage or beacon, hot tub and warm pool that make afterskiing feel much better, and people working in the hotel are super nice! Definitely recommend this place to everybody.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dima515
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmcomfortinn116, General Manager at Comfort Inn & Suites Carbondale, responded to this review, February 12, 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We appreciate you ranked us the perfect five star!

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Lily Feng
General Manager
Comfort Inn and Suites Carbondale CO
970-963-8880
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Long Beach, California
1 review
5 of 5 bubbles Reviewed January 28, 2014

This inn is consistent and completely satisfactory beyond its value. Every visit has been smooth, easy and met expectations. Each staff member is courteous and helpful. The complimentary breakfast is the best in it's class. And, the hot tub and pool are always clean and pleasant.

  • Stayed January 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NathanielOtt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmcomfortinn116, General Manager at Comfort Inn & Suites Carbondale, responded to this review, February 12, 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We appreciate you ranked us the perfect five star!

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Lily Feng
General Manager
Comfort Inn and Suites Carbondale CO
970-963-8880
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Junction, Co
Level Contributor
3 reviews
5 of 5 bubbles Reviewed January 4, 2014

This is by far the best Comfort Inn I stay at in my travels around the Country. The staff is the best there is, and after several visits, a guest will develop a personal relationship with them. The breakfast would cost $ 20.00 at any of the restaurants in town and new furniture in the breakfast room has really made it enjoyable.

Room Tip: Overlooking the river
See more room tips
  • Stayed December 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank adlerinc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmcomfortinn116, General Manager at Comfort Inn & Suites Carbondale, responded to this review, January 25, 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We appreciated you ranked us perfect 5 and all the kind words!

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Lily Feng
General Manager
Comfort Inn and Suites Carbondale CO
970-963-8880
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
san diego
1 review
3 of 5 bubbles Reviewed December 29, 2013

For $130 one expects that the tv works well--the remote didn't--and that there is hot water in the morning--there was not. Such things limits the enthusiasm for a hotel that has great views and a good location.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mnoflwrs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmcomfortinn116, General Manager at Comfort Inn & Suites Carbondale, responded to this review, February 12, 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I have address the remote control issue with our maintenance team, also that particular day we were full house with hockey teams and usually no hot water does not happen often at our hotel. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Lily Feng
General Manager
Comfort Inn and Suites Carbondale CO
970-963-8880
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kalispell, Montana
2 reviews
4 of 5 bubbles Reviewed December 27, 2013

I very much enjoyed my stay! For the price, the rooms were nice and clean and the location was perfect for my needs. The view from my window was lovely. Thanks very much.....................................................................

  • Stayed December 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank SandyKay56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmcomfortinn116, General Manager at Comfort Inn & Suites Carbondale, responded to this review, February 12, 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Lily Feng
General Manager
Comfort Inn and Suites Carbondale CO
970-963-8880
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salida, Colorado
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed December 24, 2013

we stay here often, staff always great. very convenient to our activities in the area.
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  • Stayed December 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank BMWmotorcyclewoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmcomfortinn116, General Manager at Comfort Inn & Suites Carbondale, responded to this review, February 12, 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We appreciate you ranked us the perfect five!

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Lily Feng
General Manager
Comfort Inn and Suites Carbondale CO
970-963-8880
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites Carbondale

Property: Comfort Inn & Suites Carbondale
Address: 920 Cowen Dr, Carbondale, CO 81623
Phone Number:
Location: United States > Colorado > Carbondale
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Carbondale
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn & Suites Carbondale 2.5*
Number of rooms: 76
Official Description (provided by the hotel):
Complimentary hot deluxe buffet breakfast, free Wi-Fi, microwave refrigerator, bike rental, fresh baked cookies at checkin time & beautiful mountain and river views near Aspen and Glenwood Spring ... more   less 
Reservation Options:
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Also Known As:
Comfort Hotel Carbondale
Comfort Inn And Suites
Comfort Inn Carbondale
Carbondale Comfort Inn

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