When I arrived, my front desk experience was the most professional I've ever encountered. A young man named Bren helped me with every aspect of checking in and even offered to help with my luggage. My request for a quiet room was met with a discussion of the fact that there were neighbors behind the property with loud dogs and that they had been warned. If I had any problem, I should let them know. Thankfully, the dogs were never a concern and the a/c kept any outside noise to a minimum. The room was comfortable, no complaints there although the tub drained very slowly. In the evening when I went out to dinner, the front desk was abandoned and when I checked out the next morning, it was still abandoned. I had questions about whether there was any breakfast provided, but no one showed up and I went elsewhere for food. Altogether, a great beginning but I was left feeling abandoned as a guest after checking in.
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- Budget Host Royal Gorge Hotel Canon City