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“Highly disappointed...”

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Hampton Inn Canon City
Ranked #4 of 13 Hotels in Canon City
WI
Level Contributor
69 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Highly disappointed...”
2 of 5 bubbles Reviewed March 27, 2012

SO I've stayed at Hampton Inn's several times, and I had high expectations (especially since this one was "supposedly" new...) So check in was smooth (that was probably the most redeeming quality of this place)...however, they told me one price when I reserved the room and charged me more when I checked in (I was in town for a wedding, so I had no choice but to keep the room cuz I needed somewhere to stay). Then, the bathtub wouldn't drain (a shower ended up being me standing in about 6-8 inches of water). The walls were all scuffed up and dirty (not sure if they were in the process of repainting or what). Carpets were dirty (I wouldn't walk barefoot in my room) Wifi wouldn't work in my room. My view was a of a dirt pile and culverts (not impressive). The breakfast was ok. Overall, I would NOT recommend staying here! This place didn't live up to the Hampton standards of quality.

Room Tip: There are no good rooms here....FYI...
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  • Stayed December 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank werethebrews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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512 reviews from our community

Traveler rating
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    119
    50
    16
See reviews for
214
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • Any
English first
Berlin, Germany
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed March 20, 2012

We checked in, and our hostess was friendly and helpful.
The room was a little disappointing. The floors were dirty, and carpets in need of cleaning.
Heading to the shower, the black hairs in the tub were hard to deal with!
However, the rest of the stay was not bad.
The breakfast buffet was good and had variety, and lobby and breakfast area were clean and comfortable.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank salzburgchic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corrales, New Mexico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 20, 2012

Shelby greeted us at check in and was there to answer any and all questions with the most positive attitude I've ever encountered. The room was clean, quiet and well equipped. Breakfast was yummmmy & hot........

Thank you Shelby for making our stay such a pleasure - I hope to have made a friend for life in her.

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Loree M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed March 16, 2012

Before the construction of our home was completed,, I stayed at The Hampton Inn on numerous occasions over the last 3 years. The service, the rooms, the pool area, the lobby were just perfect. The staff was always friendly and courteous. I would highly recommend this hotel.

Room Tip: Depending on the time of year(season) stay a few doors down for the elevator(this is true for all ho...
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  • Stayed April 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hereinmyheart1016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado Springs, Colorado, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 3, 2012

Wow, nothing like top notch service and a friendly staff to make a daughters slumber party a super success. These folks are A+, 5 star from front desk to kitchen staff. Will refer to all my family and friends. Special thanks to the incredible lady that runs the kitchen, so personable you felt like you were old friends! Oh yah the rooms and beds were clean and super comfortable!

Room Tip: There all good!
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  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shad J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aurora, Colorado
Level Contributor
41 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 bubbles Reviewed February 17, 2012

at check in they were rude to me, they told me few times before i checked in that they were worry about the noise that i will be making in the room, hoping i dont have a party in the room and make sure lights turn off at 10pm... the reason for my trip was the Royal George, when I got to my room the room that i was assigned had a DND on the door, had to go back to the front desk to make sure the room was not assigned to some else, and one again... they remind me, we are just worry about the noise... noise, I have not even checked inn. my room had hair on the bathroom floor, dust and very thin walls, you can hear the tv from the next room and other sounds... no wonder they keep telling me about noise, will not stay at this Hampton Inn, do not recommend.

  • Stayed May 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank here-we-go-usa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ardutta15, General Manager at Hampton Inn Canon City, responded to this review, February 23, 2012
Dear Guest,

I am terribly disturbed in reference to your stay and experience here with us. We noticed your comments here on tripadvisor and are trying to reach out to you to help identify the incident.

We at Hampton Inn as a brand offer a 100% satisfaction guarantee and take hospitality and customer service very seriously, therefore, I urge you to call me directly at 719.510.8597 or email me at anand.dutta@hilton.com to better assist you

Thank you.

Sincerely,

Anand R Dutta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fowler
1 review
5 of 5 bubbles Reviewed February 15, 2012

The help at this hotel was exceptional. The cook, Missy, is so pleasant, kind, caring and helpful. The gal at the desk, Michaela, was so cheerful and kind. There was a cleaning lady, i think her name was Sissy, who was always so helpful and bubbly. My husband has health problems and they all were a real help. THANKS AGAIN FOR OUR WONDERFUL STAY.

Room Tip: Rooms on north are quieter.
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  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sharon a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ardutta15, Manager at Hampton Inn Canon City, responded to this review, February 20, 2012
We are extremely excited to hear that you had such a wonderful stay here at the Hampton Inn in Canon City! The staff here take pride in making every guest feel as if they are at home when at the hotel. We hope to see you the next time you are in the area and thank you very much for taking the time to write your review.
Have a wonderful day!

~Shelby Epperson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Canon City

Property: Hampton Inn Canon City
Address: 102 McCormick Pkwy, Canon City, CO 81212
Phone Number:
Location: United States > Colorado > Canon City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Canon City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Canon City 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Hampton Inn Canon City Hotel Canon City
Canon City Hampton Inn

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