First of all I live in Costa Rica and travel all over the country. Rio Celeste Hideaway is just that. It is found on an isolated lastre 4x4 road that is hard to get too in the rainy season. The road to the hotel was un driveable and very dangerous to drive on at dusk into the
evenings in the rain. We got 5 kilo in and the bridge was washed out. Tried calling the hotel and got very little help. Elizabeth sent us on a 1 -2 hour round about when Oscar had just told us there was another entrance 5 kilo. down the road. The receptionist Elizabeth was extenely rude when we got to the hotel tired after such a long long drive. That was so dissapointing to be greeted in that manner with an attitude of that kind. The total trip was around 5-6 hours from Alajuela not 3.5 hours like they claim. The hotel should have better awareness for clients driving there about road conditions to get to the hotel. If we were tourists feom another country qith no cell phone and came across the river that formed over the bridge we would have been in big trouble. The fact that the hotel personel had no idea about thw road conditions to get there is dangerous for anyone driving to that hotel in the rain. One day some one qill try to cross thesw overgrown rivers and get seriously hurt.
The food is not good. The menu sounds good but once served it is very disapointing and expensive. Becuase the hotel is so out there it's your only option.
The river on the property is very nice . The hike to it is very pretty and easy. Unless you just want to stay in your room and walk to a river I would not reccomend this hotel for the prices they charge and the service they give.
I have always wanted to visit
this hotel but found it
disapointing once I got there. The attitude of the receptionist is just not acceptable and when talking with other guests they had the same problem. We stayed only one night and that was enough for us.
- Official Description (provided by the hotel):
- Rio Celeste Hideaway is a boutique, gourmet and ecologically orientated hotel. It provides a world of comfort and style surrounded by an untouched natural paradise. This hidden hotel is located in the middle of the Rainforest adjacent to the Tenorio Volcano National Park where the amazing Rio Celeste lies. Surrounded by lush tropical rainforest, each one of its 26 spacious casitas (bungalows) provides an exclusive retreat in which guests can relax amidst the breathtaking rainforest. ... more less
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- Also Known As:
- Rio Celeste Hideaway Hotel Costa Rica/Tenorio Volcano National Park