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“on way home from a long hospital stay”

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Best Western Plus Carousel Inn & Suites
Ranked #1 of 8 Hotels in Burlington
Certificate of Excellence
Wichita, United States
1 review
“on way home from a long hospital stay”
Reviewed March 21, 2014

We had excellent service from beginning to end. It was very clean and beautifully decorated. We had a good breakfast with satisfactory choices. Enjoyed a comfortable bed and lovely decor. Very very clean.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Shirley W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John-Paul L, Manager at Best Western Plus Carousel Inn & Suites, responded to this review, April 2, 2014
Dear Shirley W,

First and foremost, we would like to thank you for your warm review! Everyone here at the Best Western Plus Carousel Inn & Suites are very touched by your review and all of us are very happy you and your brother chose to stay with us during your time in Burlington. We hope all is well and whenever you folks come through Burlington in the future, know you will have the hospitality you can depend on.
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367 reviews from our community

Traveler rating
    236
    105
    12
    11
    3
See reviews for
136
106
20
55
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • German first
  • Any
English first
1 review
Reviewed March 17, 2014

The entire staff provided a 5-star experience!!!! I really was pleased with management and the way they made sure I was satisfied. The hotel was completely booked, and the staff made me feel like I was the only guest in the hotel. Anything I needed and anytime I needed it, the staff made sure I got it as soon as possible.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank evanh18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John-Paul L, Manager at Best Western Plus Carousel Inn & Suites, responded to this review, March 18, 2014
Dear Evanh18,

We have made it our mission to assist our quality conscious guests with their lodging needs through our professional and friendly staff, and I would like to take this opportunity to thank you for sharing this review! It is an outstanding testament to the extent our staff’s dedication to our guests. We wish you nothing but safe travels on your long drives and thank you for your kind feedback and patronage.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kennewick, United States
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 16, 2014

Great rooms and breakfest. Nice people.:).:).:).:).:).:).:).:).:).:).:) .:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:).:)

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Jimmie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John-Paul L, Manager at Best Western Plus Carousel Inn & Suites, responded to this review, March 18, 2014
Dear Jimmie R,

Whoever said smiles are contagious truly did hit the nail on the head! Your review has uplifted everyone’s spirits here at the Best Western Plus Carousel Inn and Suites and I would like to thank for your wonderfully positive review! Thank you for choosing us for your lodging needs. We hope our paths will cross again in the future!
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Left of Center
Level Contributor
89 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed March 15, 2014

A nice addition to motel options in Burlington area. The room was clean. Staff friendly. Decent breakfast. If you are making a stop between Denver or Kansas City, it's a nice pace to stay.( Visit the Route Steakhouse if you want a nice dinner. Denny's is hours slow. )

Room Tip: Rooms face both east and west, so if you will view a field. Quiet although close to interstate.
See more room tips
  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travel76bug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John-Paul L, Manager at Best Western Plus Carousel Inn & Suites, responded to this review, March 18, 2014
Dear travel76bug,

You’re review is wonderful testament to our dedication as hosts to ensure that our guests receive superior service and quality when staying at our hotel. We’re especially thrilled that you enjoyed the view of the neighboring farm fields and took advantage of the rural environment. Please visit us again during the summer time where you’ll be able to see a peaceful wave of corn sprouting!
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Fort Wayne, United States
1 review
Reviewed March 13, 2014

Great service, rooms were clean, decor and appearance of hotel was great, staff were very accommodating as I prepared for meeting in hotel conference room. Location of hotel was conveniently located along Interstate Hwy, so it was easy to find.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Patty G S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John-Paul L, Manager at Best Western Plus Carousel Inn & Suites, responded to this review, March 18, 2014
Dear Patty G S,

Thank you very much for your fantastic review! We were thrilled to see that you had enjoyed your stay and thank you for noting the cleanliness and helpfulness of our staff. Although we follow the high standards of being a 3-Diamond AAA Award Winner and implement Best Western’s UV Wand cleaning, the ultimate deciding factor stems from the review of our guests. Thank you again for taking the time to share your experience with us. We hope you will visit us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma
Level Contributor
116 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed March 4, 2014

Comfortable room. All the usual amenities. Fridge and micro. Never could find a pillow that was comfortable. Breakfast was decent. Nice hot tub. Friendly helpful staff. Apparently the carousel is a big deal but we never did see it.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank masterjohnson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John-Paul L, Manager at Best Western Plus Carousel Inn & Suites, responded to this review, March 7, 2014
Dear MasterJohnson,

Thank you for sharing your valuable feedback! I would like to first take this opportunity to apologize that our pillows did not provide the same comfort as it has to many of our guests. Everyone here at Best Western Plus Carousel Inn & Suites wish nothing but serenity for our guests and would love the opportunity to assist you in any way during your next visit.

Similarly, it is unfortunate you came to Burlington without having the opportunity to see our historical Kit Carson Carousel. It is closed for the winter season but will reopen on Memorial Day. There is also a wonderfully quaint museum dedicated to educating visitors of its inception and the actual carousel even open to ride for 25 cents! Please be sure to visit the next time you come through Burlington!
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Gurley
2 reviews
Reviewed March 2, 2014

Very nice motel. Well kept. Staff very friendly. Easy access from I-70. Close to very good restrauants in the town of Burlington, CO. We were there during a very cold weather night, cold and snowing. Our window was not completely closed and the wind whistled through it. I could not get it latched.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Dan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John-Paul L, Manager at Best Western Plus Carousel Inn & Suites, responded to this review, March 4, 2014
Dear Dan R,

Thank you very much for sharing your experience at our hotel! First and foremost, I would like to apologize for the inconveniences resulting from our whistling window. Many times I’d like to believe it’s a subtle way our hotel shows its excitement when having wonderful guests such as yourselves. But please, if there is anything that may be bothersome during your stay, do not hesitate to bring it to my or our front desk agents’ attention. We pride ourselves in striving for our guests to have a comfortable stay through superlative service.

Thank you again and we hope you will think of us the next time you travel through Burlington!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Carousel Inn & Suites

Property: Best Western Plus Carousel Inn & Suites
Address: 605 S Lincoln Street, Burlington, CO 80807-1128
Phone Number:
Location: United States > Colorado > Burlington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Burlington
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Carousel Inn & Suites 2.5*
Number of rooms: 66
Official Description (provided by the hotel):
The staff at our Burlington hotel welcomes you with hospitality, friendliness and a choice of quiet, comfortable rooms.Guests can really get away from it all at our Burlington hotel that’s surrounded by small town charm and quaint attractions like the Old Town Museum. Burlington, Colorado is home to the Kit Carson County Carousel, a prime place for photo opportunities or to let the kids experience a piece of American history. With a friendly staff committed to making your stay comfortable and enjoyable, this is the perfect destination for a relaxing vacation.Our Burlington hotel is also the first hotel in Colorado for travelers coming from Kansas, and we’re a nice stop on the way to the mountains. ... more   less 
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