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“Fall Colors”

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Super 8 Buena Vista
Ranked #2 of 3 Hotels in Buena Vista
FORT WORTH
1 review
“Fall Colors”
Reviewed October 8, 2012

This is a standard Super 8. Everything was fine and having a small refrigerator in the room was nice. When we checked in we were given an upstairs room. When I asked if a downstairs was available they were able to accomodate that. However, the only room available was a "mountain view" and it was $5 more a night. That's not much, but the view is not much either. Downstairs the view is more of the cars parked right outside the room and the post office building. In the afternoon and evening, the west facing room got so much sun you could not see out. Breakfast was better than most Sup. 8's with fresh made waffels.

  • Stayed October 2012, traveled as a couple
    • Value
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Review collected in partnership with Super 8

Helpful?
Thank JERRY M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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492 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (63)
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English first
A TripAdvisor Member
Reviewed October 8, 2012

We enjoyed our stay in an efficient, well-run motel. On return home, we had a phone message waiting from mangement, telling us that we'd left an item and asking how we'd like it returned. Very thoughtful!

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fayetteville, North Carolina
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 16, 2012

15 Sep 12- Stayed one night. Pleasant desk person. The room was large and clean. However this stay cost too much for what we got. All other adequate places were full. Some guests who were hunters had no consideration for others. They talked loud in the hall and banged on doors. Noisy and boisterous- and this was in an open hallway over the desk. The breakfast included juice, coffee, 2 cereals, instant waffles (yuck), biscuits (very cold and dry) and sausage gravy. There are only 3 tables and couples at 2 tables were only drinking coffee (again- rude). There is a lounge area by the front door. The lady tending the breakfast was not very helpful. She did however keep everything stocked just not friendly. If you did try the waffles, you would have to get syrup off of one of the occupied tables (as instructed by the employee). Plan ahead and stay at Vista Court- very nice place. I still prefer Priority Club Hotels but there are none in Buena Vista.

  • Stayed September 2012
    • Value
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Helpful?
Thank dwgath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canon City, Colorado
1 review
Reviewed September 15, 2012

We were hesitant to book the hotel when durinng the phone call to make our reservations, customer service was terrible and they decided to increase the prices due to the high demand ( a race in town). Durinng our check we'll just say the "customer service" was lacking-completely! We were told that a latecheck out (1PM) would have cost us an additional day. When we went to the room the sheets were stained and I had to convince them that they needed to be changed out. At that point we were ready to cancel the reservation and drive to Salida (which of course we could not do without paying for the night). I've been going to Buena Vista for over 20 years and will never return to this hotel or recommend it to any friends or colleagues.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
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Helpful?
Thank JJ R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SafeHeaven, General Manager at Super 8 Buena Vista, responded to this review, October 11, 2012
I apologize for inconvenience caused to you during your check in on Sept. 14, 2012. Our weekend rate is always higher than weekdays. It was not due to race. We usually do allow late check-out up to noon. We were 100% occupied on Friday and Saturday. Our housekeepers have to clean and stocked all the rooms between 11:00 AM to 2:00 PM. There were multiple requests by runners to late checkout and we did allow them up-to noon. It was impossible for us to allow late checkout at 1:00 PM and clean rooms during just one our window during 1:00 PM to 2:00 PM. But we did our best to accommodate all the runners.

You mentioned that making reservation the customer service was terrible. Looking your reservation record, I found that you made your reservation on line through our brand website super8.com on 09/01/2012 at 7:53 PM. How would you rate our customer service without talking any live person? And you also knew our rate on our brand website for Sept. 14, 2012. Our brand website also clearly states that our check out time is 11:00 AM. That was not any surprise to you and rate did not change after that.

Our Desk Clerk politely mentioned our check out policy during your check in that it is not possible to late checkout at 1:00 PM. If you feel it was terrible customer service than I again apologize for that and assure that we will make your next stay more comfortable.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Morgantown, West Virginia
Level Contributor
229 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed September 5, 2012

It was clean, quiet and comfortable. Convenient to area hotels, as well. I would definitely stay here on future visits rather than pay more at some of the higher rated accomodations. I usually don't stay at Super 8, but this was certainly acceptable.

  • Stayed August 2012, traveled as a couple
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Helpful?
1 Thank JukeJointJimmy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SafeHeaven, General Manager at Super 8 Buena Vista, responded to this review, September 6, 2012
We are excited to know that your stay at Super 8 was enjoyable and satisfying. We hope you continue to visit us and we look forward to booking your next reservation! As you know our main goal at the Super 8, is to make sure our customers are satisfied with their stay.

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
65 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed August 14, 2012

We stayed at the Super 8 on Saturday, Aug 11. We liked the walk into town, which may be too far for folks not used to walking much. I failed to mention to the front desk that two bars of soap would be nice - one for the sink and one for the shower. Only one bar of soap is in the room. The hotel is immediately off of the highway so there is traffic noise when you open the window. Otherwise, fairly quiet if the windows are closed. Our room faced the highway. Ask for a room facing west if you prefer a quieter room. The hotel has only two floors and an indoor pool and hot tub. As usual at these hotels, expect lots of noisy kids. The walls are extremely thin and we could hear the guy in the next room snoring all night. It wasn’t super loud but definitely heard. The breakfast is average. The coffee drink machine was not working on Sunday morning however they did have pots of coffee available. They should put up a sign over the front door to let guests know that is the “check in”, “entrance”, “front desk”, etc.

  • Stayed August 2012, traveled as a couple
    • Value
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Helpful?
Thank cgerk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omaha, Nebraska
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 10, 2012

We stayed one night in Buena Vista. I was reluctant to stay at a Super 8 because of past experiences.. But this Super 8 is an exception. The Owners are very helpful and friendly. the room was comfortable and clean. Check in and out was a breeze. For this area the Value is very good.
I would recomend this Motel.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank R V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Buena Vista

Property: Super 8 Buena Vista
Address: 530 US Highway 24 N, Buena Vista, CO 81211-9682
Phone Number:
Location: United States > Colorado > Buena Vista
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Buena Vista
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Super 8 Buena Vista 2*
Number of rooms: 38
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Also Known As:
Buena Vista Super 8 Hotel Buena Vista
Super Eight Buena Vista
Buena Vista Super Eight

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