We were treated like children from the second we arrived. There was a long line of people checking in when I arrived and my assigned cabin was directly behind the check in. I was told that I needed to wait to be escorted to my cabin by the golf cart. I had to wait for 5 other campers to be taken for them to drive me the 50 feet to my cabin. I was actually yelled at for telling them that I would just go myself.
I have 5 children with me ages 4,4,6,10,10. I told the children that they could go to the playground with their older sisters who have taken a babysitting course and are CPR certified. They were yelled at and told an adult had to be present at all times. One of my 4 year olds left her sunglasses and my 10 year old went to get them and they were told we were the worst family of the summer and sent back without their sunglasses.
They are not group friendly. There are to be no more than a small family size at each campground at any given time. We were able to have one person cook the food but we all had to eat at our own cabins. There was a group place but it was only available from 10am to 7pm by reservation only.
The staff was so rude and condescending!! Rules that the KOA set up are reasonable but the rules that these horrible people come up with to torture innocent families are way out of control. Power Trip is what would describe them!! These people give KOA a bad name. We love the KOA but these people are not holding up the KOA family name. We will never be back here!! Please do not judge all KOAs based on this one!!