Staff is LOUSY and RUDE!! We were just there this weekend...Drove all the way from Denver to check it out and the man at the counter was so very RUDE. We brought our two children along to enjoy and his comment to me was "I hope you know this is NOT a place for children to play and splash around!" This was not our first time at a hotsprings and we as parents are respectful of others when we attend. We know when our children are getting a bit tired and cranky and we leave for that reason. I was just shocked by the attitude this man had. Needless to say we decided to spend our good money elsewhere! I would agree with Analisa that the pools are nice...well they looked nice, but the staff and the building are in need of some MAJOR help! I WILL NEVER VISIT THIS PLACE AGAIN!!!
- Official Description (provided by the hotel):
- we are a unique one of a kind natural hot springs, that also has lodging, 12 lodge rooms, I handicap suite, 3 cabins, and 1 3bd cottage, each cabin has its own private hot spring pool. 1 weekly vacation cabin. and a 5 room B&B. day soaking is $15/$20. Our rates include the use of the 5 outdoor soaking pools. Our rooms have been completely remodeled after a mudslide and a fire in 2013.because of the fire we are still in the process of the rebuild. All of our rooms have been upgraded to be as green as possible. All natural bedding, Led lighting, in floor heating, wind towers, solar arrays etc. our focus is on our hot spring experience, and the spa that offers a variety of therapies. we also host workshops and seminars. We are a alcohol and smoke free environment. Our focus is on creating a quiet and peaceful experience for adults. open all year. ... more less
- Also Known As:
- Cottonwood Hot Springs Inn And Health Spa
- Cottonwood Hot Springs Inn & Health Hotel Buena Vista