The house cleaning service was still cleaning after we arrived 1 hour after check in time. We set in our car another 45 minutes waiting
No heat and it took 1 day to get the house warm enough to take off our jackets. The hot tub didn't work and it took 1 day to even get it warm enough to use
We got locked out the first day because the code given to get in didn't work. The girlfriend of the caretaker said she would tell her boyfriend but we didn't see him till the 3rd day of our trip.
Rocky Mountain Resort Management who leases the house we couldn't get a hold of either.
I could go on but don't have time to continue. It would take 2 more pages.
In short this company has no customer service and has never contacted me after many messages left to talk to someone in charge