We booked this room based on location and price through Travelocity.com. The hot water heater was plentiful, but the water pressure is weak.
After booking it and then reading the reviews, we were a little worried. The reviews of Room 109 were pretty much spot on. The smell of the Mexican food (from 9:30 p.m. until we left for skiing each day) was overwhelming. Not too much noise from the restaurant. Never ate at Mi Casa due to the long wait (and having to smell Mexican food when in the room.
This room is managed by a company called Ski Country Resorts. The check-in process was rather arduous, as we had to check in at the management company location several blocks away. The two young men at the Ski Country check-in desk were extremely helpful; however, the Ski Country shuttle which was supposed to pick us up at the management company office and transport us to the room never arrived. We called the shuttle and the driver, Heather, told us she would be there in 14-20 minutes. After waiting 1/2 hour, we called Heather back and she lied to us telling us that she had been by the office several times and nobody was there. Very disappointing. The gentlemen at the desk were appalled with Heather's behavior and arranged for one of the owners to take us to our room in her personal car. The owner became rather defensive when we expressed our displeasure about being lied to by the shuttle driver, which of course led me to question the overall attitude of the company. However, we have nothing but the highest praise for the two gentlemen at the desk, who went above and beyond to make sure our experience was favorable.
- Official Description (provided by the hotel):
- From studios to two-bedroom units with lofts, Der Steiermark has a long tradition of providing great value and an excellent location. Peak 9 chairlifts, including the new Quicksilver Super6 chairlift, are directly across the street, providing easy access to the slopes. Main Street Breckenridge is half a block away, and close to Riverwalk Center with tons of shops and restaurants. Enjoy the hot tub after a day on the slopes. Each unit has a balcony, fully equipped kitchens and are non-smoking. ... more less
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