The condo was close to the slopes and within walking distance to some places, but the condo itself had issues. The day we checked in, we didn't have running water until late that night. They stated a water main had broke. When the water did come on, there was no hot water. The 2nd day at the condo was just as the first. No running water in the morning. When we returned from the slopes, the water was still turned off. Around 7 pm that night, the water was turned back on, but again, no hot water!
We reported the information to the management team that rented the unit to us, but they were not very helpful and said that we will just have to wait. When we stated that we would appreciate a partial refund for the inconvenience, they stated we will have to take that up with our credit card company!
To say the least, we checked out early enough that we wouldn't have to speak with the management team as a few words would have just been the beginning.
This was not a pleasant experience as we were hoping. The snow was great, residences were very helpful but the condo and rental management was lacking. We will not be returning to these properties in the future.
|Check in / front desk||Service|