I can't say enough good things about our guides. The problem was that they were asked to do too much. We had very young riders who need a lot of help and they were spread too thin. Several times someone needed help and the guides couldn't get to them or were busy trying to help someone else.
As we were finishing up we crossed a group starting their ride. I heard their guide tell our guide she had just been thrown off of a horse. She said she felt like throwing up. When asked why she was still taking the tour she said her supervisor made her.
Overall, this feels like a poorly run tour. Money over safety or employee wellbeing. If you are an experienced rider you're probably ok. Otherwise, look for another venue.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.