I booked this "hotel" Inn from the reviews I read and the fact that it was $80 vs. $280 which is what the chain hotels were charging in Boulder. My son's house and property were destroyed by the 9/11 flood and I needed to find an affordable place to stay for a week or so. This Inn is a converted office building that was built in the 70-80's. Upon arrival, I was greeted, sorta, by the owner. He asked if I was checking in and then pointed to an instruction sheet on how to check in. He basically talked to me like I was a 8 year old saying, "you didn't read the instructions now did you?". I explained that I had been up since 3:30 a.m. which he then "walked" me through the process. He showed me a basket with envelopes that had names written on them and gave me mine. NOT a safe way to check in and certainly not at all welcoming. He had me sign an invoice type thing with detailed instructions on what to do and not to do. The key to the room was an old house key on a ring. He then pointed to another basket where I was to put my signed invoice! My room wasn't ready and I needed to change into my work clothes but, he did say I could go to my room, leave my bags and change clothes. Came back to my room later and it was cleaned. However, the room decor was very dated. Bathroom was just big enough to turn around in with tub and toilet. The bathroom sink. was in the bedroom right next to the kitchenette sink. There were 2 towel holders as well. One for the kitchenette and the other one for bathroom hand towels side by side. Furniture was a mish-mash of what they could find, I guess. Old style headboard and bedding, old over stuffed chair, fast food type table and chairs, dresser from days past, nothing matched...just very stuck in the 70's-80's. The "amenities" were 2 little tiny bars of soap the size of a quarter and one tiny bottle of shampoo/conditioner and one with lotion. One thing that really got me was the toilet plunger in the bathroom. Disgusting! The lamps..didn't match also didn't work. WiFi worked really well in the room. The hallways outside were lined with posters from past Olympians and as it turns out the owner and his wife were also, back in the 80's. Breakfast every morning was hard boiled eggs, little tiny pastries, dry cereal, fresh fruit. The owner would fastidiously wash the dishes and making sure all chairs were just in right place. Very OCD, I do believe. He was pleasant and engaged in conversations with other guests and myself, however. Housekeeping was hit and miss. My dishes did not get washed, coffee maker cleaned out and some days they would replace the plastic cups (only get 2 at a time), bars of soap not replaced.. After a few days, I realized that I was going to stay another week to help with the clean up of the flood. The owner did keep me in my room so that I didn't have to move to another one. Since HK didn't do much other then make the bed, I left a note requesting to have the sheets changed, needed 2 regular coffees every day, fix the lamps, wash my dishes, more soap,etc. etc. and a $10 tip. That evening, everything that I listed was taken care of. However, the rest of the week, got decaf, no cups, dishes and coffee maker left dirty. I needed to do my laundry which there were washer and dryers for guests use but, the vending machine to buy detergent was out of service. So, I had to go buy the smallest bottle I could find and ended of leaving it in my room because of the size. I attempted to use the hotel public computers but, were mostly off line and the printer wouldn't work. I asked the owner about that and he said that they were "so old and full of viruses". Not at all concerned, so it seems. Well, I was told by my bank that after I had logged on to find out that someone had installed a virus in his computers and was connected to a "device" out of the country which someone was attempting to hack my bank accounts. My bank's fraud department detected it and closed off my account from anymore online log ins! Found this out once I returned home! Not acceptable and should have NEVER happened. How could anyone have public computers without a virus protector? A strong message to the guests was "you are on your own and don't ask for anymore then what we are giving you and we're not doing anymore then we have to". I considered staying there again, putting up with all the quirkiness of the owner and rooms but, after the computer hacker trying to hack my bank accounts because the owner's ineptness at computers, I will not stay there again. .I have learned my lesson about staying in home owned hotels. Basically, this is you get what you pay for type place. Have a whole new appreciation for big chain hotels!
- Official Description (provided by the hotel):
- Recently renovated, very quiet, modern country Inn, located in the heart of Boulder high tech companies, adjacent to a park and lots of trails. Complimentary breakfast buffet, local newspaper, high speed internet, business center, hot tub and athletic club are just few of the amenities. We offer great rates for extended stays and have a communal kitchen for guests and all rooms have refrigerator, microwave and coffee maker, plus all utensils and dishes. A great place to stay in Boulder. ... more less
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- Also Known As:
- Boulder Twin Lakes Hotel Boulder