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“Wedding Stay = excellent”

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St Julien Hotel and Spa
Ranked #2 of 20 Hotels in Boulder
Certificate of Excellence
Denver, Colorado
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Wedding Stay = excellent”
Reviewed July 29, 2014

Disclaimer: stayed here for a wedding that took place elsewhere, so did not spend a lot of time on the property. That being said, the facilities were excellent, staff very helpful and friendly. Did not partake in any of the restaurants/room service.

  • Stayed June 2014, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank hdotk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StJulienHotel, General Manager at St Julien Hotel and Spa, responded to this review, August 6, 2014
Dear Howard K,

Thank you for providing us with feedback regarding your recent stay at St Julien Hotel & Spa. I am pleased you were able to stay with us while celebrating a wedding at a venue nearby. I do hope you save some time to enjoy some of our on-site amenities during your next stay.

Peter T. Walstra, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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908 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (230)
Date | Rating
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English first
Los Angeles, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 25, 2014

We took two rooms in July and were very disappointed with the stay. We arrived at 8 pm to find that the water would be turned off in the entire hotel from 9 pm to 3 am that night. As it was too late to find another hotel for the evening, we stayed. That meant no bathroom facilities — no showers and no toilet, although the hotel provided a few bottles of water to brush our teeth. In addition, the air conditioning was not working in both rooms. While we received a discount on the rooms, we were very disappointed in the stay and their customer service. The visit was not worthy of a luxury resort.

Room Tip: Don't stay here
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  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Service
Helpful?
2 Thank itsago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StJulienHotel, General Manager at St Julien Hotel and Spa, responded to this review, August 6, 2014
Dear Itsago,

Thank you for providing us with feedback from your recent stay. I would like to extend my sincere apologies for any and all dissatisfaction felt during your visit. Though our plumbing maintenance was urgent and not planned in advance, I am very sorry to hear how it impacted your stay. I will send you a direct message to gather your contact information as I would like to connect with you personally on this matter.

Peter T. Walstra, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, California
1 review
Reviewed July 25, 2014

My boyfriend and I were excited to end our Colorado vacation with a night in Boulder at the St. Julien Hotel. We stepped off the elevator, went to take a peek in at the pool, and were promptly faced with a sign saying the hotel's water would be shut off from 9pm to 3am that night.

Our first reaction was that it couldn't possibly be the water for the entire hotel, it must just be the pool area, because surely they would have alerted us to that major inconvenience by phone or email before our arrival. Our fears were confirmed when staff behind the desk said that there would in fact be no water at all during that time. They said it was practically the middle of the night and we probably wouldn't even notice.

As a couple on vacation, 9pm is hardly the middle of the night. We had reservations at The Kitchen at 8pm and were planning to have an after dinner drink and enjoy our evening out. To come back to the hotel and have no water to shower, wash our faces, brush our teeth, or flush the toilet was most certainly an huge inconvenience. To pay nearly $300 a night for a hotel without running water was tough for us to swallow.

We seriously considered canceling our reservation, but ultimately decided we wanted to stay in downtown Boulder and would find a way to stomach the problem. We ended up filling our bathtub with water in advance and using an ice bucket to dump water into the toilet so that it was flushable and took turns pouring bottled water into each other's hands to wash our faces.

Though the grounds and the rooms were stunning, our experience was soured by the lack of effort to compensate for the imposed unpleasantness. I would have expected such a high-end hotel to go to more effort to keep guests informed about the problem and perhaps come up with a more sincere way of apologizing for the inconvenience.

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank Shayna F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StJulienHotel, General Manager at St Julien Hotel and Spa, responded to this review, August 6, 2014
Dear Shayna F,

Thank you for taking the time to detail your recent experience at St Julien Hotel & Spa. I would like to offer my most sincere apologies for the inconveniences you faced during your stay. I’d like to further discuss this matter with you, and will send you a direct message to set that up. Thank you again for your feedback, I look forward to connecting directly with you.

Peter T. Walstra, CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed July 24, 2014 via mobile

Stayed here during CU alumni weekend so it was very crowded but the people were fun. The room itself was very nice. You definitely felt like you were staying at an upscale resort. Bed was comfortable, the bathroom had a large tub to soak in and lots of little extras. The location is great as well. We were able to walk to great breakfast places each morning because we were so close to Pearl street.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeff_Ham15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StJulienHotel, General Manager at St Julien Hotel and Spa, responded to this review, August 6, 2014
Dear Jeff_Ham15,

Thank you for reviewing your stay at St Julien Hotel & Spa. I am pleased our staff was able to provide you with an enjoyable and relaxing hotel atmosphere, as well as agreeable accommodations. I am also happy to hear that our central location enabled you to easily explore beautiful downtown Boulder. I do hope you return again soon, and I encourage you to try our on-site restaurant, Jill’s, during your next visit.

Peter T. Walstra, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Longboat Key, Florida
Level Contributor
61 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed July 22, 2014

The last time we were at the St. Julien was for our son's CU graduation in 2007. We opted to return over Fathers Day weekend and found the property showing no signs of age and the staff attentive to all requests. Last minute reservations for the sunday holiday buffet-no problem. A massage that afternoon for my spouse-happy to arrange. Dinner recommendations were responsive to our preferences and the staff followed through and asked how we enjoyed. The spouse reported the Spa was excellent.
The room is spacious and it is obvious to my eye that the hard goods and finish have been well maintained and updated as needed,
The workout facility and pool are well equipped although the nearby rental bikes and running paths through Boulder made staying indoors a waste.
Highly recommended for quality of service at a reasonable price for the value one realizes.

  • Stayed June 2014, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Mike G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StJulienHotel, General Manager at St Julien Hotel and Spa, responded to this review, July 23, 2014
Dear Mike G,

Thank you for reviewing your recent vacation experience at St Julien Hotel & Spa; I am pleased you felt inclined to return after your son’s graduation. We enjoy hosting return guests, as they are able to take notice of our ever-changing amenities and accommodations, and I am pleased you felt our updates were suitable. I am also very happy to hear our staff was able to accommodate any and all requests you and your spouse desired. I do hope you return again.

Peter T. Walstra, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed July 20, 2014

This hotel was an oasis in the midst of Colorado camping experiences. Clean, contemporary, restful. Loved the lap pool and the comfort of the rooms. Very close to the action of downtown. Would go back in a heartbeat!

  • Stayed July 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank sherekhan_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StJulienHotel, General Manager at St Julien Hotel and Spa, responded to this review, July 23, 2014
Dear Sherekhan_11,

Thank you for staying at St Julien Hotel & Spa while partaking in a Colorado vacation; we are glad we could provide you with a comfortable and restful experience after camping. I do hope you return again soon.

Peter T. Walstra, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aliso Viejo
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 20, 2014

We stayed here for a wedding and loved everything. The hotel is in a great location. The rooms are comfortable and clean. The service was great, from room service to the lobby. We ate several times in the hotel and they even served us in the lobby. The Bloody Mary is delicious and so is their house made granola with yogurt. The pool facilities were clean. One friend stayed in a suite, that was awesome! We had a standard room and it was perfect. If we ever return to Boulder, we will stay here.

  • Stayed June 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank HollyGCali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StJulienHotel, General Manager at St Julien Hotel and Spa, responded to this review, July 23, 2014
Dear HollyGCali,

Thank you for sharing details from your recent experience at St Julien Hotel & Spa; I am glad you were able to stay with us during the happy occasion of celebrating a marriage. I am pleased you thoroughly enjoyed the hotel’s amenities, and that the culinary treats from Jill’s led you to return over and over again. We do hope you find an excuse to return to Boulder in the future, as we would love to see you again.

Peter T. Walstra, CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about St Julien Hotel and Spa

Property: St Julien Hotel and Spa
Address: 900 Walnut St, Boulder, CO 80302-5053
Phone Number:
Location: United States > Colorado > Boulder
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Boulder
#1 Business Hotel in Boulder
#2 Romantic Hotel in Boulder
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — St Julien Hotel and Spa 4.5*
Number of rooms: 201
Official Description (provided by the hotel):
Join us for daily Happy Hour from 4:00 to 6:30pm daily. Our terrace is open for food and drinks, and features live entertainment most evenings. ... more   less 
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Also Known As:
St Julien Hotel Boulder
St Julien Boulder

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