Everything about this factory tour is great. The waiting area is filled with the history of the company and gallons of free samples to try. Even your entry ticket is a free sample package of tea! The guides are knowledgeable and willing to take extra time to explain details. You get to be very close to the actual operation of the factory- not a simulated tour of something that looks like it might be a factory. They even take you into the mint storage facility, which is a study of personal endurance. I'm not making this up- you have to try it for yourself! The tour will make you a devotee of Celestial Seasonings Teas.
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