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Reviewed 4 weeks ago

My partner and I attended Elton John on Saturday 18th January. The whole experience was far from perfect. While we understand the issues because of the rain, and the extremely long wait to catch the shuttle bus away from the venue, one incident really soured our concert experience. We had back row (W) seats in Section 1 - paid $350.00 each. Just as Elton John was coming onto the stage, the 2 empty seats were finally filled by a woman and her companion (mother, I think) beside my partner. The woman (who sat right beside us) was already intoxicated when she reached their seats. She danced almost in his lap the whole night. She was vaping while she danced and blowing all over us. She also had a bottle of Cinzanno hidden in her bag that she was sneaking drinks from during the show.
After 30 mins I informed Security re the smoking and the guard told her to stop. She put it away but brought it out again shortly after. It made for a very uncomfortable concert for us both. She selfish, disgusting behaviour was noted by other patrons behind us in the next session as they approached us on our way out. It was extremely disruptive and we did not enjoy the show because this was happening beside us. Your security failed to follow through on our complaint when it was very obvious what she was doing, making a mockery of your tolerance policy re behaviour and intoxication. She also ignored any attempt on our part to stop her dancing and waving her arms (smoking device) in front of my partner. Disappointed beyond belief to have had our concert experience ruined like that.

Date of experience: January 2020
2  Thank lynmac68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SirrometWines, Guest Relations Manager at Sirromet Wines, responded to this reviewResponded 3 weeks ago

Hi Lynette, thank you for your message regarding your recent experience at a day on the green. Your feedback will be reviewed by the event management team to ensure improvements in this area for future events.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Went to see an international superstar, the logistics of Sirromet are horrific, there is no infrastructure for getting in and out, timely and safely. It’s plain dangerous, if an accident were to happen in the back fields where you have to follow a single file through dirt and grass track the emergency services would have little to no hope getting to you. The police were patrolling MT Cotton road as the queueing was about 2 kms, if you dropped people off, the made you wait and get picked up again.

The band/show was faultless, best concert I’ve ever been to..

Date of experience: January 2020
1  Thank gasmanphil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SirrometWines, Guest Relations Manager at Sirromet Wines, responded to this reviewResponded 4 weeks ago

Thank you for your feedback regarding the infrastructure for entering and exiting the venue at our recent a day on the green concert. Your feedback will be reviewed by the event management team to ensure improvements in this area for future events

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Reviewed 4 weeks ago

Excellent venue and very well organised for Elton John concert Sunday evening. Food, drink and entertainment were all excellent!

Date of experience: January 2020
Thank 647warrenp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SirrometWines, Guest Relations Manager at Sirromet Wines, responded to this reviewResponded 4 weeks ago

Thank you for your kind review. We are thrilled to hear you enjoyed the experience at Sirromet and hope to see you again in the near future for more concerts!

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Reviewed 4 weeks ago

I am writing this review as i unsuccessfully tried to find one regarding the differences in Sirromet concert higher end seating options, inclusive photos, before spending a lot of money ($650- per person) on a VIP Marquee ticket.
Yesterday my husband & I attended the 'Elton John Farewell Tour' concert at Sirromet. We viewed the concert from the Sirromet VIP Marquee. For the previous 2 concerts we attended - 'Kylie Minogue' and 'Tina Arena/Simply Red'- we sat at reserved Gold seating centre to the stage and a dozen or so rows back.
It was a fantastic concert & enjoyable evening but in future we would not spend our money on a marquee ticket. We would return without question, however will revert to purchasing reserved gold seating and a Sirromet hamper, (well priced for drinks & snacks).
I have detailed all my reasoning behind this and will try to attach that info to this review somehow. There is a character limit here.

Date of experience: January 2020
Thank Debi_Brisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Paid for a garden bar upgrade for Elton John concert at sirromet wines. Do not regret it. Worth every cent!! Wonderful food, lovely atmosphere, friendly staff. Great place to sit and wait for concert to start. Only downfall was the desserts didn’t come out til 7pm, which was Eltons starting time. Bit odd - because we needed to be down in our seats by then. Anna was a standout table attendant!! Thank you Sirromet Wines. We’ll be back!

Date of experience: January 2020
Thank emmalittle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SirrometWines, Guest Relations Manager at Sirromet Wines, responded to this reviewResponded 4 weeks ago

Hi Emma, thank you for taking the time to write a review about your experience in the Garden Bar. We are thrilled to hear that you enjoyed the food, atmosphere and staff (Anna will be very happy). We will pass on your feedback in regards to the dessert delivery time, and hope to see you again in the future for more incredible concerts at Sirromet!

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