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“Great time!”

Ameristar Casino Black Hawk
Ranked #1 of 16 things to do in Black Hawk
Certificate of Excellence
Attraction details
Reviewed September 13, 2013

Great selection of games, Everyone is so friendly and helpful, even the other guests! Very positive atmosphere, great tunes and beautiful!

Thank Debbie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cara M, Social Media Coordinator at Ameristar Casino Black Hawk, responded to this reviewResponded September 18, 2013

I’m glad you had a great time! Thanks for sharing your experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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245 - 249 of 333 reviews

Reviewed September 9, 2013

I have been to just about every casino in Atlantic City, New Jersey, also Biloxi, Mi. and Tampa, Fl. This one is by far the cleanest, most well run ever! In addition to the slots, tables, etc. the food venues were fabulous!!! Best buffet I've ever been to. The parking was free and very easy access.

Thank Toni V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cara M, Social Media Coordinator at Ameristar Casino Black Hawk, responded to this reviewResponded September 17, 2013

Thank you so much for being our guest and for sharing about your experience!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 25, 2013

First off, I want to compliment the staff at Ameristar; each person we encountered, from the front desk to the slot hosts to the waitstaff were all very friendly and helpful.
We were quite pleased with our room, which was spacious and had a great view overlooking the mountains and the road running through town. The beds were not the most comfortable we've had in a hotel, but were adequate. One of the best features of the room was the bathroom: double sinks with plenty of surface area, separate tub and shower, and separate closet for the toilet.
The reason I did not give a five-star rating was because of some housekeeping issues. When we checked into the room, we found some debris and cigarette ashes on the floor, as if it had not been adequately vacuumed. There were no ash trays in this smoking room, so we had to call housekeeping to ask for some (which were delivered promptly by yet another very friendly staff person). There were also a few greasy spots on the room's big picture window, easily cleaned off, but another thing housekeeping should have taken care of.
We enjoyed the casino, which had a wide variety of shiny new slot games. Although we ended up losing a bit of money overall, it did seem as though many of the slots were looser than those we've played in Las Vegas. This was our first experience in a casino outside of LV, and it will definitely not be our last - we're looking forward to coming back sooner rather than later.

Thank Debbie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cara M, Social Media Coordinator at Ameristar Casino Black Hawk, responded to this reviewResponded August 27, 2013

I’m glad you had a great time, Debbie, and received the quality guest service we strive to deliver to each guest. Thanks for sharing your feedback and I apologize for any inconvenience regarding your room. I’ll pass your review along to our Housekeeping Team to see where we can improve. Thanks for being our guest!

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Reviewed August 18, 2013

Although Ameristar is extremely expensive for the hotel rooms and spa, they do offer the very best rooms with views.
We have stayed there numerous times.

Thank Karla B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 1, 2013

First trip ever to Black Hawk. Parking was only at casinos so pulled into Ameristar. Decided to have a late breakfast and walked into FIRESIDE. Had to wait about 16 minutes but noticed many empty tables available especially just for two of us. Interesting! Sat down and took awhile to get waited on. We noticed a number of tables not cleared and on one particular table near by was being used only for putting dirty dishes on.

We ordered and food was reasonable fast and good. We guessed that there weren't enough cooks and or enough waiters and bus boys to make the restaurant functional. Paying our bill was slow also. Good luck on this one.

Thank AZoldie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cara M, Social Media Coordinator at Ameristar Casino Black Hawk, responded to this reviewResponded August 8, 2013

I’m sorry to hear this. We really appreciate your feedback and I’ll be sure to pass it along to our team. Thanks for dining with us and we hope you give us another try.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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