We've been going up to Black Hawk for several years but usually stay at the Ameristar as they are always sending offers for free rooms. This weekend was Veterans Day weekend and they were sold out so we decided to try the Isle of Capri. We always liked its casino but never stayed there.
After this last weekend we never will again. The front desk staff just seemed sullen and I asked the lady I dealt with (Tess) for an updated room after reading some of the Trip Advisor reviews. I'm surprised her nose didn't grow but she said "all the rooms have been updated except the fifth floor". We got a room on the 8th floor and it was truly something out of the 90's with a big tube TV, a strange blonde oak colored bed and furniture with scrapes everywhere with one lamp that worked, one that didn't. I don't know if I've stayed in such a bad room-it reminded me of a Comfort Inn I stayed in 20 years in Salt Lake City and vowed never to return.
The rooms and bathroom were small. The door looked like something from government building and the only good thing I could say about it is the heat worked. We went down the elevator and got a glimpse of the 5th floor-it was completely stripped to the concrete floors and drywall but they put people on that floor (must be the Priceline floor)-it was hard to believe.
The buffet was full of synthetic tasteless food-the salmon was actually was put out frozen on the buffet serving line. We left early the next day and went to the Ameristar.
I was really surprised by this place (sadly) but the other reviews are right-and the travelers pictures don't lie-you don't want to stay here!
- Official Description (provided by the hotel):
- If you're looking for exciting casino action, thrilling giveaways, great entertainment, and/or comfortable rooms, you'll find everything you need at Isle Casino Hotel Black Hawk. Our casino is open around the clock and offers over 30 gaming tables and approximately 1,100 slots. We also provide our guests with diverse and exciting dining options. So whether you plan on booking a stay with us or stopping by for some casino fun, we know you'll have a great experience with us at Isle Casino Hotel Black Hawk. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Orbitz, Hotwire, Cheap Tickets and getaroom.com so you can book your Isle Casino Hotel Black Hawk reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Isle Hotel Black Hawk
- Isle Of Capri Hotel
- Isle Capri Black Hawk
- Isle Of Capri Casino & Hotel
- Hotel Isle Of Capri