I did not come for the casino. Actually, I don't gamble at all. Don't like it. I came for a conference. I only knew the conference was in the mountains of Colorado. Great! Usually these conferences are at nice hotels. So, nice hotel, mountains of Colorado ... I brought the kids. Big mistake. The hotel should say it's adults-only and should not market to conferences. I did not know it was at a casino until after I registered for the conference. Ok, well, casino ... I've been to casinos in Vegas that were very kid friendly. Anyway, we got here and the room wasn't ready yet. No biggie. We were early. We waited in the hotel lobby. My daughter had to use the bathroom. Ok, we passed by one on the way in, NOT on the casino floor. I sent her with her brother to the bathroom. The kids are 9 and 11 and can handle a trip to the bathroom. Security detained my children and told them they would have to wait there until I came looking for them. My daughter managed to get away and informed me of what was going on. Since then we have had a half dozen run-ins with security as ALL the restaurants and coffee shop are in the casino area. I was threatened with a $1000 fine when I tried to take my kids to Starbucks. I consider it harassment. We went to the pool at 8:30 and were kicked out at 9pm - even though we are paying customers - as 9pm starts 'adults only'. I tried to schedule some time for us at the spa, but is is adults-only. Ok, I've been to spas in Houston, San Antonio, Galveston, Orlando, and various cruises where kids were allowed, This was the FIRST adults-only spa I've encountered. If they are going to be so hostile to families, they should make the hotel adults-only and should not market to conferences. Oh, and you can't order your room service breakfast the night before. Weird. And there's nothing to do in the vicinity. This has been AWFUL!!!!!!!!!!!!!
- Official Description (provided by the hotel):
- Ameristar Casino Resort Spa Black Hawk is a completely new luxury hotel and spa in the Denver area. This Ameristar Hotel in Black Hawk has 536 spacious guest rooms with 64 suites, many featuring panoramic views of the Rocky Mountains. You’ll find a full-service day spa and the only pool in Black Hawk at this Ameristar Resort. Guests may also enjoy an on-site Fitness Center, indoor/outdoor swimming pool and a two-story casino with rustic elegance. ... more less
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- Also Known As:
- Ameristar Casino Resort Spa Black Hawk Hotel Black Hawk