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The Ritz-Carlton, Bachelor Gulch
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Reviews (1,146)
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All reviewsclub levelbachelor gulchbuffalo barfire pitresidential suitegreat roomoff seasonfour seasonsski valetlounge areabeautiful propertyturn down servicelive musicthe entire staffmountain viewhigh endsteam room
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Reviewed February 2, 2011

Spent 3 nights at the resort with my husband. Here are some highlights:
Rooms - I was unclear on the difference between resort view and mountain view before we arrived. I saw 5 rooms upon check-in and here's the deal: Resort view faces north, down the mountain, and offers a panorama of the surrounding moutain ranges. It is darker (since it faces north) and on the lower floors you could be looking directly over the access road, with the mountains beyond. We selected the Mountain view, which faces south, up the mountain. you look at the ski slopes of bachelor gulch, the chair lift, the skiers, and some pretty condo's higher up the moutain. It is also much brighter in the rooms as the sunlight comes in. The bellman who showed us the rooms said the Mountian View is much more popular in winter. I would imagine the Resort View (of the distant mountain peaks) would be really attractive in spring/summer. Also, request a high floor. The lower floors have obstructed views in some cases.
We were upgraded to a 1-bedroom suite (we asked if they were available and they upgraded us at the desk). It was nice having the extra living room. There was a fireplace but no balcony (too cold to go out there much anyway). There was also a modern, well-equiped kitchen with full-sized appliances. The bathroom was very large and beautiful, double sinks. There are excellent black-out drapes on the windows. Only negative for me was the mattress was too soft for me, but we sleep on a tempur pedic at home so i'm used to a very firm mattress.
Public Areas - The lounges are beautiful wiht huge fireplaces and beautiful furniture. There is food service available in all lounges and the wait staff is excellent. it is a really comfortable place to relax.
Skiing. Excellent ski-on/ski-off. There is a full-size high-speed chair right outside the back door and several slopes leading right down to the hotel. The ski valet people were very helpful. There is a full-service ski shop right on site. We rented equipment from Venture Sports in Avon who brought the skis right to us and fit them in our room, which was extremely convenient. This is one of the best ski access resorts I've stayed at.
Spa. The spa was the only disappointment. The staff is not as gracious/smooth/welcoming as we have found at other RC's. The facilities themselves are dark and the relaxation room is like a conference room. That said, the massage I received was excellent.

All in all, this is an excellent resort. I would love to come back for a longer stay with the kids. The staff are excellent (with the slight exception of the spa). Also, flying direclty to Eagle/Vail was so convenient - only a 25 minute drive to the hotel. The skiing at Beaver Creek is awesome. If you're looking for a luxurious full-service ski vacation you'll love the RCBG.

  • Stayed: February 2011, traveled as a couple
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2  Thank GothamAdventurer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 30, 2011

If you are looking for Beaver Creek's Best Resort&Spa look no more! The Ritz has impressed us yet again!

Room: We stayed in a beautifully appointed Residential Suite overlooking the slopes. Residential Suites are complete with a gorgeous kitchen, Large Family room with a fireplace, A marble bathroom to die for, and a large master bedroom with tons of storage space.My only complaint is that the Guest staying next to us decided to watch Dora The Explorer, at full volume, at 3AM. However, The front desk quickly handled the situation. I would highly recommend a residential suite for a family of 4.

Service: From the moment we arrived, we were treated like royalty. After we settled in the Room, Were were visited by many Friendly hotel staff with gifts of warm bathrobes, Fresh fruit and Bottled water, all with notes of "Enjoy Your Stay". Wow, What a great start to a Vacation! ALL the staff went above and beyond for us, they really went out of there way with carrying our skis and ski boots right to the slope!

Food: Delicious! We ate at Spago's every morning for breakfast. The food and service was Fabulous! The prices at all the restaurants were High, We spent $70-$100 just for breakfast every morning. But for the level of service and quality of food, Well worth the cost.

Resort and Public Rooms: INCREDIBLE! All public rooms were stunning. By far the best furnishings, Art and materials we have ever seen in a hotel. The photos don't even compare! Top quality and luxury all the way.

Overall, The Ritz-Carlton Bachelor Gulch is one of the best Resorts we have every stayed at. (Among other Ritz-Carlton, St. Regis and Four Season Properties.)

I would highly recommend this hotel for a memorable luxury experience.

April 2010

  • Stayed: April 2010, traveled with family
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2  Thank cam_mac18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 19, 2011

We spent 4 wonderful days at Bachelor Gulch and loved it. The one-bedroom residential suite was well furnished and cozy. The lobby is beautiful, the Buffalo Bar is great for apres-ski drinks and food, the ski service is wonderful. We did not care for the food at Spago, the menu was too intensive on fish and sashimi/sushi (on a slope in the Rocky Mountain, go figure). We brought our small dog with us and it was a blast. We highly recommend this hotel and hope to be back many more times (it is only a 2 hour drive from our home in Denver).

  • Stayed: January 2011, traveled with family
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1  Thank PhantomOP_2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 17, 2011

We have been to Beaver Creek many times and this time decided to stay at the Ritz. We thought that we would miss the easy access to the Village and that we may feel removed from the action but we were pleasantly surprised.

The service was very good. The hotel was fully committed and while it did feel busy at times, we never felt like we were putting out the staff with our requests. We stayed on the club level and were glad we did. It is great to have a private lounge for relaxing, enjoying breakfast, lunch, tea and dinner with the other club level residents. We found we enjoyed that lounge area very much.

The spa was very nice and a lovely break each afternoon. The grotto is lovely - you can lounge in the coed grotto or the mens or ladies grotto. I did also get a facial and a pedicure - both services were wonderful.

Spago was great. We ate there three times during our stay. The food is inventive, consistent and fantastic. We also dined in the living room - using the menu from the Buffallo Bar. The food is not as sophisticated as in Spago however both meals were very nice.

Throughout our stay, the service was level was relatively high. The only hiccup was the ski valet. The first day, we were a bit delayed because our snow board had not yet made its was from the front desk to the ski valet - so they were scrambling around to locate it. Other days, the staffers were rather lackluster and looked as it they could not be bothered to help us. I believe they use a fair amount of seasonal staffers who simply are not brushed up on the Ritz level of customer care that is required for this type of clientele.

Overall, we had a lovely time and will be going back next year.

  • Stayed: January 2011, traveled as a couple
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Thank nkp123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 15, 2011

We stayed in the off season. The staff was technically accessible, but in reality all they cared about was tips. Tips for every little thing. they nickel and dime you instead of seeing you had a good time. It's nice and looks great. But the staff was just present. not really there for you. there was no sign as to why we couldn't sit down and eat in the restaurant, no menu posted either, so that we had a clue what type of food it even was. We asked about the hiking trails etc, they were clueless. Once they decided you'd spent your $20 tip money for that day, you got no help.The room was nice, loved the view. The spa was our reason for going. but it was confusing, no map posted inside for directions. and my husband and I coulnd' find each other in the spa, and then weren't allowed to enjoy the sauna or steam etc. together. it was all gender exclusive except for one small pool. knowing this and seeing pics would have helped us decide to go to a better, more accessible spa. the grotto was nice, but i didn't even find it for over an hour due to no spa tourguide. overall, Nice but very dissapointing in service.

  • Stayed: May 2010, traveled as a couple
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1  Thank arthaven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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