We stayed in Snow Cloud over for a week that overlapped into the holiday President's weekend. In a nutshell, it was our family's favorite vacation.
The location is fantastic, as long as you anticipate and understand your needs (if you are in Beaver Creek to ski, of course). With children in ski school most days, we boarded what most of the time was a 10 minute shuttle to the main village. No issue there, as long as the shuttle was working efficiently (more on this in a minute). If you do not have children in ski school, simply place your skis on the snow and glide into the chairlift about 50 yards downhill. For apres, we LOVED the ambience of the Ritz, which is also located 50 or so yards down the hill and which you have full access to as a Snow Cloud guest. If you and your family like to enjoy a beer, live music, some smores, etc...you will love Bachelor Gulch. If you are a foodie, like to enjoy the ski village atmosphere, etc...the village or one of the adjacent lodgings may be a better choice. While not inconvenient to hang in the village and stay in Bachelor Gulch, it does require the occasional dose of patience.
The unit itself knocked our socks off. My wife and I generally stay in luxury hotels or complexes when we travel, and Snow Cloud more than holds it's own. The kitchen housed top end appliances, the wood flooring and wood beams in the living area was rustic elegance, etc. The master bath was very nice (not quite as elegant as the rest of the unit, but certainly high end), and the second bedroom and bathroom were nice as well. One neat addition was that the unit owner left close to 100 classic and recently popular DVD's, which we enjoyed on the nights we couldn't move from skiing the powder left behind by two rather large storms.
A minor nitpick was that, in a condo this nice, the TV's were easily 10+ years old. We don't go to Beaver Creek to watch TV, but it's one of those head scratching moments when you have a fire burning, a glass of wine in one hand, and a grainy movie on the small screen in the living room. Again, though, a minor nitpick, and we'd stay in Snow Cloud again and again.
One other issue was the Bachelor Gulch dial-a-ride. I am willing to give them a pass- maybe it was a bad week, maybe there were things going on behind the scenes that we couldn't know about, etc. But, in a word, their service the week we stayed there was horrible. The first day we called the night before for a pickup that would get us to the village well in advance of our children's school. They didn't show. When I called from my cell, they told me a van would be there within 5 minutes. 20 minutes later, it rolled up (and we weren't their intended passengers!). The second day, we were in the midst of a 14", 3" per hour snowstorm. They were late, but that's not a complaint in that type of weather. However.....you run a dial-a-ride shuttle service in a ski resort. Bachelor Gulch is over 8k feet in the air, and you travel down the steep mountain and up a steep mountain to travel to the village. No chains on the shuttles! Our shuttle, of course got stuck. We then sideswiped a passenger car that was stuck on the road to the village, and had to sit in the van for 30 minutes before walking the final quarter mile or so up the hill in our ski boots. Again, it was a major snowstorm...but we felt the shuttle service was ill prepared. I mean....it's a ski resort! The drivers also seemed generally lazy, and were the only service individuals we encountered all weekend that were not spectacular. By the end of the week, we were walking down the road 4=50 yards to the Ritz and taking their scheduled shuttles. Our vacation was PHENOMENAL, but the four or five minor incidents of poor execution by the dial-a-ride service caused little headaches that Beaver Creek prides itself on not allowing it's guests to encounter.
All in all, Snow Cloud is a gorgeous property in a tremendous resort. You will not be disappointed in the lodging no matter how particular your tastes, and as long as you understand that while you are ski in, ski out- it is not connected directly to the main village (it's a fairly easy ski over there, as long as you don't mind a few cat walks). We would stay there again!
- Official Description (provided by the hotel):
- Snow Cloud Lodge is an ideal location to gather for any family on a Colorado vacation. Each Snow Cloud condominium is platinum-plus rated and the lodge is ski-in/ski-out; steps away from the Bachelor Gulch ski lift and The Ritz-Carlton. Enjoy gourmet kitchens and spacious well-appointed luxury living areas. Just 15 minutes from Vail this premier mountain community offers a full service destination for all. Snow Cloud Lodge is the ultimate Beaver Creek condominium experience. ... more less
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- Also Known As:
- Snow Cloud Hotel Beaver Creek